

Education Centre of Australia (ECA) is a dynamic and diverse education group that stands at the forefront of Australia's higher education sector, boasting campuses in Sydney, Brisbane, Melbourne and most recently in Adelaide, as well as overseas locations in the UK and India. With a rich history spanning over almost two decades, ECA delivers high-quality education encompassing English language courses, bachelor's and postgraduate degrees, and targeted internships. ECA is a successful Australian-based education organisation offering a comprehensive range of face-to-face and online courses for both international and domestic students. Collaborating with esteemed higher education providers like Victoria University, Charles Sturt University, University of Canberra, University of Tasmania, University of the Sunshine Coast and London Metropolitan University, ECA is committed to delivering a world-class educational experience.
We have got an exciting opportunity for Campus Operations Manager, ECA - VU to be part of our team at Victoria University Sydney and Brisbane in our Sydney campus.
About Victoria University Sydney and Brisbane (https://www.vu.edu.au/vu-sydney)
VU is a world-class university, ranking in the top 3% of universities worldwide. Operated in partnership with the Education Centre of Australia, VU Sydney offers globally- recognised, industry-relevant courses to international students at a modern and accessible campus in the heart of one of the world’s most liveable cities. With great places to study, relax or seek advice from our supportive staff, students are equipped with the skills, knowledge and confidence to succeed at university
About the role
The Campus Operations Manager is an ECA staff appointee who provides effective operational leadership and management of all student administration and student services teams and supports the achievement of strategic objectives and service targets – coordinating service inputs from Education Centre of Australia (ECA) and Victoria University (VU).
Operating under the direction of Director of Operations (ECA-VU) and working closely with the VU Sydney/Brisbane Campus Director & Principal, the incumbent is responsible for developing and managing student services, student administration, and oversees compliance practices. The role manages all operational requirements for the VU Sydney & Brisbane campuses. The position works collaboratively with the Victoria University stakeholders that support the delivery of services at VU Sydney & Brisbane.
The position requires a significant understanding of the international education sector; how universities operate; and must also be familiar with higher education standards and regulatory policies and procedures that guide international student administration & support.
Key Responsibilities:
Quality / Operational Excellence & Business Improvement:
Finance and Growth
People, Culture and Leadership:
QUALITY ASSURANCE, COMPLIANCE & OTHER AREAS
As the successful candidate you will ideally have
Qualification: Appropriate qualification or experience at Bachelor level suitable to the position in operations.
Experience: Extensive experience in managing diverse operations, preferably within the international and higher education services sector/s.
Knowledge:
Skills:
In return we will offer you:
EEO Statement
At ECA, we champion our organisational values which includes ‘Celebrate diversity and inclusion', thus we strive to be a place of growth where everyone can continually thrive.
We welcome applications from candidates from all backgrounds including but not limited to Aboriginal and Torres Strait Islander People, people living with a disability, women, people who identify as LGBTIQA+, and people from culturally and linguistically diverse backgrounds.
This position is open to all Australian Citizens, Permanent Residents and applicants who hold a current and valid Visa with full working rights in Australia.
How to apply
Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page. Due to the expected high volume of responses only short-listed candidates will be contacted.
For further information on this role, to gain insight into our team or if you need assistance due to a disability, please contact Ritvik Srivastava (ritvik.srivastava@eca.edu.au)
Thank you for your interest in the position with the ECA Group!