SUMMARY
The Small Engine Repair Associate is responsible for the overall operation and success of the small engine/ lawnmower repair department.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Diagnose, adjust, repair or overhaul small engines used in lawnmowers, chainsaws, and related equipment
- Able to drive ¾ ton truck and 16’ trailer on a regular basis
- Pick up and drop off of customers equipment in a neat and professional manner
- Work within company programs, policies and procedures
- Promote and support established programs
- Communicate with and receive product from approved vendors
- Operate a forklift
- Follows safety policies and procedures; is a safety role model
- Other duties assigned
- During slow or off-season technician will be asked to work in one of our ACE Hardware retail locations. This would be temporary if at all and determined by work load
KEY ATTRIBUTES
- Small engine and riding mower repair knowledge
- New mower setup/PDI and warranty repair knowledge
- Computer knowledge, with focus on online parts lookup and warranty submission
- Ability to communicate well with manufacturer technical support helplines
- Problem solving skills
- Passion for what they do
- Self-motivated
- Ability to prioritize and multi-task
- Detail oriented
- Ability to work in a fast paced environment with limited supervision
SUPERVISORY RESPONSIBILITIES
- This position has no supervisory responsibilities
EDUCATION and/or EXPERIENCE
- High school diploma or general education degree (GED);
- One to three months related experience and/or training;
- Or equivalent combination of education and experience.
LANGUAGE SKILLS
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Ability to write warranty claims and service tickets.
- Ability to effectively present information and respond to questions from managers, customers, and the general public.
MATHEMATICAL SKILLS
- Basic math concepts such as addition, subtraction, division, multiplication.
CERTIFICATES, LICENSES, REGISTRATIONS
RECOMMENDED EQUIPMENT
- Slip resistant shoes with closed toe and heel
- Uniform per store policy
- Basic power and hand tools
- Sharpening Tools
PHYSICAL DEMANDS
Regularly (Over 2/3 of the time)
- Stand
- Walk
- Use hands to finger, handle, or feel
- Reach with hands and arms
- Stoop
- Kneel
- Crouch
- Lift and/or move up to 50 pounds
Frequently (Between 1/3 to 2/3 of the time)
- Overhead lifting
- Climb
- Balance
- Communicate with associates and customers
- Occasionally (Less than 1/3 of the time)
- Sit
- Crawl
- Smell
- Lift and/or move up to 100 pounds
Vision
- Close
- Distance
- Peripheral
- Depth perception
- Ability to adjust focus
- Ability to distinguish colors
WORK ENVIRONMENT
Frequently
- Exposure to moving mechanical parts
Occasionally
- Exposure to wet and/or humid conditions
- Risk of electrical shock
- Chemicals while cleaning
Noise Level
- Moderate to High depending on equipment being used
PAY RANGE (depends on industry experience)
$17 up to $24/hour (IL & MN Locations Only)
BENEFITS (eligibility based on full-time/part-time status)
- Medical, Dental, and Vision Insurance
- Flexible Spending Accounts (Medical and Dependent Care)
- Life Insurance
- Voluntary Benefits
- Paid Time Off
- Retirement Plans
- Employee Assistance Program
**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.
**Position requirements may vary by store location
