Performs routine support tasks which includes: greeting visitors, handling incoming telephone calls, routing calls, taking messages, scheduling appointments, responding to routine inquiries and performing other general support duties as assigned. Works within a well-defined framework of policies and procedures, under immediate supervision.
1. Answers and routes incoming telephone calls, takes messages and answers routine inquiries.
2. Greets, directs and assists visitors.
3. Verifies, corrects and enters data into computer systems and extracts data and/or files.
4. Performs general office duties which may include typing, maintaining filing system, logs, and records; copying, collating and assembling reports and packets; and ordering office supplies as requested.
5. Performs other duties as assigned.
Education, Experience and Training: Graduation from an accredited high school/GED Program.
Special Requirements/Knowledge, Skills & Abilities: Ability to type 25 wpm or 50 kspm. Ability to understand and follow written and verbal instructions, organize and process work and establish and maintain effective working relationships with other County employees and the general public.
Physical/Environmental Requirements: May require prolonged sitting and standing and ability to lift files, boxes, and copies up to 25 lbs. unassisted.
