Head of Domain - Residential Products

We believe in better. And we make it happen.  

Better content. Better products. And better careers.  

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.  

We turn big ideas into the products, content and services millions of people love.  

And we do it all right here at Sky. 

Introduction

Our vision here in Sky Data is to enable Sky’s growth ambitions though Data and AI: deepening customer relationships, optimising commercial performance, and enhancing operational efficiency.

As a Head of Domain within Sky Data, you will be accountable for leading multi-disciplined teams across Data Engineering, Product, Solution Architecture and Delivery capabilities to deliver data-driven outcomes for the business. You will develop and grow globally distributed teams, including support from third-party suppliers. You will create strong partnerships with senior executives, delivering high profile initiatives that enable our wider business strategy. You will work in a fast-paced environment, making complex prioritisation decisions to ensure we deploy our teams across the most impactful initiatives. You’ll form part of the Directorate Senior Leadership Team and the Division’s Extended Leadership Team. Accordingly, you’ll play a critical role in shaping and delivering our shared strategic objectives in your areas and across Sky Data.

Our Residential Products Domain is part of the Customer Directorate within Sky Data. It’s where we build and maintain data products and data assets for Sky’s Connectivity business – including Sky Broadband and Sky Mobile – as well as Sky TV and Sky Protect. We work within the Value Streams, as part of cross-functional teams driving exciting roadmaps; we also support broader work where we help to transform how things get done. That means we’re at the heart of the action, supporting and working on the products that keep our customers connected and protected, and which directly drive their Sky experience. Whether we’re helping to create magic on screen via the products people watch, or using data and AI to improve how our business is set up behind the scenes, one thing’s for sure – this is a winning team that collaborates across Sky to make a genuine difference.

What you’ll do

• Lead and grow multidisciplined teams across engineering, delivery and product, supporting colleagues to succeed and develop in line with Sky’s values and behaviours; foster a collaborative, supportive team culture, ensuring people feel empowered, connected and aligned to shared expectations and standards.
• Oversee end-to-end delivery of data products, maintaining quality, efficiency and strong engineering standards in partnership with Principal Engineers, Data Engineers and Solution Architects; set, uphold and manage core delivery and performance standards across all teams within your domain.
• Ensure resources are aligned to priority work, removing impediments and making clear, thoughtful prioritisation decisions to maximise business impact; lead our Product Owners in defining and communicating a clear product roadmap aligned to business priorities and transparently articulating value.
• Partner with teams across Sky to understand business strategies and translate them into meaningful data products and outcomes and creating new business cases to secure investment where possible; engage and influence senior stakeholders, helping them understand and support how your teams enable their plans and roadmaps.
• Inspire business teams in the power of data, shaping opportunities and expanding their understanding of what is possible through strong collaboration.
• Drive effective delivery planning and execution, managing risks, actions and dependencies while coordinating across matrixed teams, multiple locations, suppliers and delivery methodologies to ensure on-time, on-budget outcomes.

What You’ll Bring

• Leadership: a proven track record of successfully leading and developing large, multi-disciplinary teams whilst role-modelling our values and behaviours; you’ll already be operating at a leadership level.
• Data: you will have worked in a data or technology function and gained strong practical exposure to and understanding of the concepts of data engineering and how these are combined to deliver outcomes for end-users. You’re already a credible senior voice as a leader of skilled and technical data teams, having gained hard-won experience operating in that environment. You will also have deep knowledge and expertise in this data Domain.
• Technology & Product: experience in leading teams that deliver through modern data architectures and tooling; proven experience of to creating, shaping and owning a ruthlessly prioritised data product roadmap, and articulate its value and strategic outcomes. 
• Stakeholder and Supplier Management: Proven ability to successfully form and develop strong relationships with senior stakeholders, up to and including MD level, to shape strategic initiatives through engaging presentations, strategies and roadmaps – and well versed in working with external partners to deliver, establish core standards and proactively hold them to account. 
• Commercial & Communication: proven experience managing and directing significant budgets in excess of ~£5m; able to understand and clearly articulate commercial challenges and trade-offs, and experience of creating data-driven solutions to solve them; demonstrable ability to also create compelling stories through visual storytelling, and experience of communicate with impact across all levels of the team and organisation, including EMC members. 
• Complex Delivery: Leading multiple teams to deliver complicated programmes of work, ensuring colleagues understand the goal whilst being provided with support to resolve issue; an ability to embrace and advocate for a range of delivery methodologies. 

Team overview

Data - Want to unlock the power of data? Our Group Data Hub works with millions of data transformations every day to deliver value, improve customer experience and enable new product launches. From architecture to analytics and engineering to science: it’s how we bring customers more of what they love.

The rewards

There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks.

Here’s a taster:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

Inclusion & how you'll work

We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later on in the recruitment process.

Your office space:

Osterley Campus

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

Livingston Watermark House:

Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there’s onsite parking available for cars, motorbikes and bicycles.

We'd love to hear from you

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next.

But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet.

If you believe in better, we’ll back you all the way.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.