Assist GM Department Manager in planning, organizing, staffing, training, and directing GM Department associates; perform production and customer service functions; maximize store sales and profits safely and ethically in accordance with Dillons company policies and procedures. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.
- Assist the Department Manager in organizing work, filling department staffing needs as authorized by the store manager, training, and scheduling employees so that customers are consistently provided with prompt, courteous service.
- Respond appropriately to customer or associate comments, complaints, requests, accidents, and questions.
- Be prompt, tactful, calm, courteous, and professional in all interactions.
- Use Computer Assisted Ordering (CAO) to manage ordering appropriate quantities of merchandise and supplies, and ensure proper accounting of product received and balance on hand.
- Perform and direct others in pricing and displaying of merchandise.
- Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise.
- Engage yourself and counsel associates in effective, productive merchandising techniques, customer services, product presentation, and promotional activities.
- Follow through on implementation of company programs and adherence to company policies & procedures, particularly in the areas of dress code, grooming, food safety, sanitation, and maintenance of a work environment free of unlawful harassment or discrimination.
- Communicate & interact with employees and customers to provide a positive impression.
- Maintain equipment and facilities properly and safely in accordance with company policies and procedures.
- Maintain floor, shelf and general merchandise areas clean and up to sanitary standards.
- Demonstrate the ability and desire to promote, communicate and implement company initiatives and process improvements to direct reports in a positive manner.
- Demonstrate an aptitude to manage people and organize workloads.
- Perform any and all duties as assigned.
- Must be able to perform the essential functions of this position with or without reasonable accommodation
Minimum
- Willing to be flexible and work mornings, afternoons, evenings, nights as the work demands. Willing and available to work weekends and holidays as needed. Effective written and oral communication skills.
- Understanding of all key components of department operations (i.e. Managing people, merchandising, computer assisted ordering, inventory management, shrink control, customer services, labor scheduling, expense control, etc.)
- Knowledge of applicable laws and regulations related to employment practices, OSHA compliance, etc.
- Qualified and able to operate power machinery and work with various job tools, (power jacks, box cutters, label guns, balers, compactors, etc.)
- Ability to make intelligent decisions quickly.
- Able to tactfully & calmly handle stressful situations and make a positive impression on associates and customers.
- Possess abilities and skills for effective production, merchandising and customer services related to sale of merchandise.
Desired
- Grocery retail work experience and/or backup manager experience.
- Past work record reflects dependability and integrity
Based in Missouri, Gerbes merged with The Kroger Company in 1983. Today, we’re proudly serving Gerbes customers in 6 stores throughout Columbia and Jefferson City areas.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Gerbes family!
What you’ll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page! 