The primary responsibility of the Fountain worker is to accurately handle cash register transactions and ensure guests are greeted cheerfully and prepare food & beverage per guest's requests
- Provides fast, friendly, professional and responsive customer service to restaurant guests and staff.
- Engages in friendly conversations with guest whenever possible using the 10/5 Rule: 10 feet – make eye contact and smile, 5feet - greet and speak to guest.
- Accurately inputs all orders into the POS terminal.
- Accurately posts all transactions on the POS terminal giving correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.
- Makes drinks to order in accordance with established recipes and time guidelines.
- Delivers product to customer in timely manner.
- Maintain high levels of customer service at all times.
- Thanks guests for their patronage.
- Maintain appropriate level of stock items in area.
- Assist in maintaining display cases and pastry par levels.
- Keeps designated working area clean and organized and assists in maintaining cleanliness of surrounding areas, and condiment areas in accordance with established health and safety standards.
- Assist all co-workers as needed. Assist Management in getting food product to customer
- Assist in training new Fountain Counter Persons and new Management staff during their training period.
- Responsible for periodic cleaning tasks assigned by Management
- Attend mandatory meetings and training classes as assigned.
- Resolve guest complaints expeditiously and inform Management of the complaints
- Prepare or serve menu items, such as sandwiches or salads
- Basic food preparation and service
- Must have 6 months previous cash handling experience.
- Work requires effective communication in English, both verbal and written form in a professional manner.
- Must present a neat and professional appearance.
- Work requires attention to detail and accuracy.
- Work requires interactions with customers, public and co-workers.
- Work requires use of a computer and/or cash register.
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:
- Nevada Health Card
- Fast paced environment, multiple tasks to be handled undertime constraint.
- Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner.
Bugsy Siegel’s desert dream, the Flamingo, has anchored the Las Vegas Strip since they started rolling dice in 1946. More than sixty years later, we’re still looking for fresh faces to help us surprise our guests with unexpected fun and excitement. This inclusive resort provides you the perfect opportunity to entertain our guests as they stay in over 3,500 rooms and suites and play in our 77,000 square foot casino, and 15 acre backyard tropical retreat. The confident and vivacious will find the Flamingo as the place to be.
