Marketing Services Manager

About the Company

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across five continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.

The Langham, Gold Coast and The Jewel Residences, managed by Langham has ushered in a new era of sophistication to Australia’s playground.  Comprising 169 guest rooms and suites and 170 luxury residences, nestled on absolute beachfront with sweeping views of Surfers Paradise and beyond, The Langham, Gold Coast is the ultimate location to relax and be inspired. Striving to elevate the culinary scene on the Gold Coast, The Langham, Gold Coast offers guests a variety of venues each with their own unique offerings, with one thing for certain – our cuisine will always be an experience to look forward to. 

We are looking for a creative and forward-thinking Marketing Services Manager to join the dynamic commercial team at The Langham, Gold Coast.  This is your chance to make a significant impact by driving brand presence, delivering impactful campaigns, and creating unforgettable experiences.

What You’ll Do

Step into a pivotal role responsible for the execution of day-to-day marketing initiatives across the property and its award-winning venues, alongside supporting the Director of Marketing and Communications. This role, titled Marketing Services Manager, will lead the execution of food and beverage marketing activity, social media planning, creative content production, graphic design coordination, collateral procurement, and channel optimisation, while contributing to the development of culturally relevant and commercially impactful campaigns.

This role plays an integral part in elevating the profile of The Langham, Gold Coast through compelling storytelling, strategic partnerships, media engagement, and luxury brand experiences. Responsibilities include supporting the execution of media events, representing the property at key industry events, managing local and national media familiarisations, and maintaining detailed budget tracking, and campaign reporting across marketing and public relations activity. Working collaboratively with operational departments, external agencies, and LHG marketing teams, the Marketing Services Manager will support the rollout of regional campaigns and global brand initiatives while ensuring all communications align with brand standards and creative excellence.

What You’ll Bring

The successful candidate will bring a dynamic background in marketing, with demonstrated experience across luxury and lifestyle brands within hospitality, fashion, tourism, consumer, or premium brand environments.

• Prior experience within the luxury and lifestyle marketing landscape
• Proficiency across Adobe Creative Suite and marketing collateral production
• Results-driven mindset with a commitment to performance excellence
• Strong understanding of social media planning, digital marketing, and content creation
• Passion for storytelling, luxury brand positioning, and creative campaign execution
• High-level interpersonal, communication, and stakeholder management skills
• Ability to manage multiple projects in a fast-paced environment while maintaining exceptional attention to detail
• Experience supporting major brand campaigns, partnerships, and events is highly regarded
• Previous roles in a luxury hospitality marketing role is highly regarded
• Tertiary qualifications in Marketing, Communications, Digital Media, or equivalent hotel industry experience
• Australian working rights

Why Join Us? Live fully with Langham

The Langham, Gold Coast offers current and future colleagues:

• Benchmarked and competitive remuneration;
• Industry leading Learning and Development, with career progression opportunities;
• Complimentary meals on shift, and dry-cleaning;
• 6 complimentary hotel nights to stay at LHG Hotels and Resorts worldwide each year;
• Employee Assistance Program;

plus a vast array of additional benefits and recognition incentives!