Description
The Carrier Sales Representative is responsible for sourcing and procuring carrier services, using on-the-spot sales and negotiation skills while always focusing on growing long-term relationships and the financial goals of the organization. The Carrier Sales Representative excels at problem-solving, communication, and teamwork in a fast-paced, high energy and competitive work environment. To be successful in this role, you will develop and grow relationships with carriers and other transportation companies.
Benefits
- Competitive Wages
- Paid Vacation and Sick time
- Medical/Dental/Vision Insurance
- Flexible Spending Account
- 8 Paid holiday days
- Company-paid Life Insurance
- Company match 401(k) Retirement Savings
Requirements
- Develop a business strategy to build a book of business for carriers.
- Provide and negotiate freight rates to carriers.
- Seek out and solve potential freight-related operational issues.
- Ensure that all freight is moved on time and at a fair cost.
- Collaborate internally with our sales team on freight rates, market trends, pricing strategy, and account implementation plans.
- Procurement of new carriers based on volume and lane density.
- Communicate effectively both internally and externally.
- Resolve transportation problems with urgency and professionalism.
- Maintain over 90% MacroPoint tracking percentage.
- Maintain a strong grasp and market knowledge of shipping lanes, geography, and seasonality.
- Manage and update loads in the transportation management system.
- Make daily calls to carriers to cover available loads.
- Maximize margins for each load through negotiation and understanding of the market.
- Resolve any load/unloading issues with the carrier and update customers.
- Work with brokerage systems within 48 hours of ship date to help cover loads.
- Develop/source carrier base utilizing various tools and systems.
- Solicit rates/bids from carriers.
- Occasionally work evenings or weekends as required to assist customers.
- Talk to drivers/dispatchers and customers constantly for updates, directions, etc.
- Utilize quality and satisfactory carriers per DOT and company requirements.
- Set load alarms strategically to minimize any missed delivery/load times.
- Immediately enter status updates in the system to show the date/time when the truck was booked on a load.
Education/Experience Requirements:
- Bachelor’s degree preferred.
- Experience selling Asset & Non-Asset Freight
- Ability to persuade, motivate, influence, and negotiate with others.
- Ability to thrive under deadlines, drive results, and multi-task.
- Logistics operations or carrier sales experience
- Ability to multi-task and work in a fast-paced environment
- Ability to negotiate and foster relationships.
- General knowledge of transportation and ability to learn quickly.
- Attention to detail and strong follow-up skills are a must.
- Ability to make decisions based on market conditions.
