£33,000 – £33,000EntryFull Time
Job title: Facilities Coordinator
Salary: up to £33,000 + TfL Benefits
Grade: Band 1
Contract type: TfL
Reference: 3373
Number of roles: 1 x Permanent Contract details: 4 days onsite various locations, 1 day from home Location: Various London Offices Application closing date: Friday 29th May 2026
All offers of employment are subject to satisfactory right‑to‑work checks. Candidates must be able to demonstrate their right to work in the UK. At the present time TfL is unable to offer visa sponsorship for this role.
Overview of project/role:
This role provides a central point of coordination for all facilitiesrelated matters, ensuring TfL customers receive timely, effective support to maintain safe, compliant, and wellfunctioning work environments. As a Facilities Coordinator, you will play a key part in enabling teams to continue delivering TfL’s core business by managing daytoday FM requests, liaising with suppliers and contractors, and ensuring issues are resolved efficiently and professionally.
Key Accountabilities:
Provide facilities management services to TfL’s Head Office portfolio within the location(s) allocated.
Act as key point of contact of all customers within the allocated portfolio of responsibility, seeking to deliver a high level of customer service.
Oversee the smooth operation of all requests generated by the Facilities Service Centre, ensuring they are actioned appropriately and closed out in a timely fashion.
Act as a point of contact for all 3rd party supplies both term and project
Co-ordinate all on site activities
Provide and deliver inductions to new starters and supporting documentation where required.
Provide specialist support in the event of an onsite emergency
Collate and provide information in a timely fashion to permit the reporting of incidents and other occurrences to other member of the Facilities Operations team.
Ensure building checks are carried out in line with the Safety Management System
Attend regular Health & Safety and Building Tenants’ meetings.
Carry out building inspections as required under the Facilities Operations Performance management system
Act as a deputy in the absence of the Building Support manager/Building Manager as appropriate.
Act as cover on an alternative portfolio in the event of unplanned absence or a high volume of activity.
All reasonable tasks as requested which relate to the
smooth efficient operation of the facilities regime within the portfolio of responsibility.
Skills:
Time & task management skills.
Customer service skills.
IT literate.
Good communication skills.
Able to work under pressure & respond well to a challenge.
Problem solver.
Knowledge:
IOSH desirable but not essential
A strong understanding of facilities management processes
Practical knowledge of health and safety regulations and building services
Experience:
Experience within a facilities management environment (desirable)
Experience working with CAFM (Computer Aided Facilities Management) software
Experience working in a fast paced operational environment
Application Process:
We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice.
Equality, diversity and inclusion:
We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.
Benefits:
In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below:
Final salary pension scheme
Free travel for you on the TfL network
Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home
29/30 days annual leave plus public and bank holidays (Delete one)
TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
Private healthcare discounted scheme (optional) (Delete if not applicable – LU spot grades/Q grades)
Tax-efficient cycle-to-work programme
Retail, health, leisure and travel offers
Discounted Eurostar travel
We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice.
Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4 week period. Hybrid working arrangements can evolve subject to business requirements.
Vetting Process:
At Transport for London, safety, trust and fairness sit at the heart of how we recruit. Our Vetting Charter (https://tfl.gov.uk/corporate/careers/our-vetting-process) explains the checks we carry out before you join us, helping ensure we create a safe, inclusive and reliable network for everyone who depends on our services. We simply ask that the information you provide is honest and accurate so we can progress your application smoothly. If something doesn’t match or can’t be verified, we may not be able to move forward with your application, but we’ll always treat you with transparency, respect, and clear communication throughout.
TfL is currently unable to provide sponsorship to candidates for this role as the Home Office’s eligibility criteria for sponsorship will not be met. TfL keeps its approach under review in line with changes to UK immigration rules. We are also unable to provide advice or guidance on individual immigration queries and advise candidates to check the Government’s website for further information.
