Technical Support Associate II (Whitestown, IN. or Urbandale, IA.)

 

At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where 'Health for all Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining ‘impossible’. There are so many reasons to join us. If you’re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there’s only one choice.

 

Technical Support Associate II (Whitestown, IN. or Urbandale, IA.) 

 

Technical Support Associate II (Whitestown, IN or Urbandale, IA.)

 

Position Purpose

 

Are you driven by innovation and fueled by the challenge of deploying world-class technology? Do you want to be at the forefront of the agricultural tech revolution, working with brilliant teams to deliver pristine data that shapes the future?

If your answer to the questions above is “yes,” we need you!

Bayer is seeking a highly motivated trailblazer to take a key role in our North American Field Testing & Pipeline Delivery organization. You will be the expert for our entire field-testing portfolio, mastering the cutting-edge internal hardware and software that powers our planting, imaging, and harvest operations.

This is a premier opportunity to work with leading-edge technology and build an incredible network of talented professionals across Breeding, Plant Health, Biotechnology, and more.

 

Your Tasks and Responsibilities

 

Are you a tech-savvy problem-solver who loves making a real-world impact? At Bayer Crop Science, we’re looking for an elite Technical Support Associate to be the central nervous system for our cutting-edge agricultural equipment. You won't just be answering calls - you'll be the go-to expert ensuring our field operations run flawlessly.

 

Your Mission:

 

• Command Central for Tech: Serve as the primary technical expert for our internal teams, troubleshooting our custom equipment via calls, instant messages, and on-site support.
• Hands-On & High-Tech: Assist in equipment operation, preventative maintenance, run diagnostics, and make remote machine adjustments, using your deep digital acumen to master our systems.
• Drive the Future: Go beyond the fix. Analyze and present operational data to find trends, collaborate with engineering on systemic solutions, and train the next generation of operators.
• Own Your Impact: Thrive in an agile environment, drive high quality deliverables, demonstrate effective communication across teams, and show initiative in problem solving with peers.
• Operational Excellence: You'll be a guardian of our highest standards, championing impeccable safety, efficiency, and ethical integrity across every operation. Drive our mission forward with a commitment to sustainability that sets the industry benchmark.

• Expand Your Horizons: This role isn't just about the work—it's about the journey. With up to 20% travel, you'll be on the ground, making direct impact. Beyond that, you'll forge powerful connections, building and leveraging dynamic networks across our diverse global teams and deeply embedding yourself in vital local community partnerships.

 

Who you are

 

• Minimum of High School Diploma or equivalent (TSA I and TSA II);
• Valid driver’s license: Driving record (MVR) will be reviewed and must meet guidelines based on the company’s Risk Screening for Hiring Drivers;
• Have or could acquire a Part 107 pilot license for operating UAVs;
• Proven ability to influence stakeholders through constructive feedback and strong networking skills;
• Demonstrated capacity to make informed, strategic decisions that align with organizational objectives and drive impactful results;
• Strong ability to assess and prioritize tasks effectively, managing multiple projects while ensuring timely completion and quality outcomes;
• Adaptable and resilient in dynamic environments, with a proven track record of quickly responding to changing circumstances and challenges;
• Eager learner with a natural curiosity and ambition, committed to continuous personal and professional development;
• Ability to work extended hours during peak operational seasons;
• Experience testing, troubleshooting, operating, and repairing equipment;
• Working knowledge of Microsoft Office suite;

 

Preferred Qualifications:

 

• Bachelor’s degree or at least five years of relevant experience, or master’s degree with at least two years of relevant experience (TSA III).

 

Posting will be available until June 1, 2026.

Employees can expect to be paid a salary between $63,040.00 - $94,560.00. Additional compensation may include a bonus or commission (if relevant).  Other benefits include health care, vision, dental, retirement, PTO, sick leave, etc. If selected for this role, the offer may vary based on market data/ranges, an applicant’s skills and prior relevant experience, certain degrees and certifications, and other relevant factors.

    YOUR APPLICATION      

Bayer offers a wide variety of competitive compensation and benefits programs. If you meet the requirements of this unique opportunity, and want to impact our mission Health for all, Hunger for none, we encourage you to apply now. Be part of something bigger. Be you. Be Bayer. 
To all recruitment agencies: Bayer does not accept unsolicited third party resumes.
 
Bayer is an Equal Opportunity Employer/Disabled/Veterans
 
Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below. 

  Equal Opportunity Employer Statement: Notice for U.S. Visitors: All information on this site is subject to compliance with local rule and regulations as they may vary from time to time and across different geographies, including, without limitation, U.S. Executive Orders.       Bayer is an E-Verify Employer.               Location: United States : Iowa : Urbandale || United States : Indiana : Whitestown      Division: Crop Science     Reference Code: 868843          Contact Us     Email: hrop_usa@bayer.com