SEB isn’t just a bank, we are also a modern technology company with a large number of talented IT professionals - product owners, business developers, finance and risk experts, analysts, architects, software developers. There are more than 200 systems and applications where all bank products, business processes, channels, and data are created and maintained by Product & Technology Development department in SEB Baltics.
Would you like to explore the professional world more deeply and join the Customer Analytics and Data Science team?
As an aCRM Analyst, you will play a key role in shaping effective customer communications, crafting diverse customer samples for targeted campaigns and managing mandatory communication to customers.
Why join?
- Turn data into real customer impact
Shape meaningful customer experiences by transforming data into targeted, personalized communication
- Own the engine behind customer communication
Drive both marketing and mandatory communications through automation, data-driven targeting, and continuous optimization
- Work in a truly Baltic setup
Join an ambitious, highly professional team and collaborate with multiple SEB units—your work will be visible, trusted, and widely used
- Grow your expertise
Build both technical and business skills in a role that sits at the intersection of data analytics, automation, and customer communication strategy
If you’re ready to turn data into action and make a real impact, this is your chance to grow your career with us!
Your responsibilities will include:
- Collaborate closely with stakeholders across marketing, customer growth & sales automations, product, compliance, and other SEB units to understand business needs and translate them into data-driven communication solutions
- Work with large datasets by combining, cleaning, and filtering data to create precise and accurate customer samples for targeted communication (both mandatory and marketing)
- Design and implement automated, cross-channel communication solutions using Salesforce Marketing Cloud
- Drive customer communication efforts in line with a customer-centric approach
- Continuously improve communication relevance and effectiveness through data-driven decision-making
- Contribute to new initiatives and improvements in direct marketing and customer engagement
Who we are looking for:
A sharp analytical thinker with the ability to work confidently with large data sets
SQL fundamentals are essential (segmentation logic, joins, filtering)
A customer-focused team player who thrives in a collaborative environment
A proactive individual with a strong sense of ownership and accountability
An very good communicator with the ability to convey ideas clearly
Fluent Lithuanian (written and spoken) and working-level English (for documentation/collaboration)
Familiarity with Salesforce Marketing Cloud is a plus
Experience in the banking sector is a plus
What we offer:
Challenging and meaningful work in an ambitious, highly professional and truly awesome Baltic team
Cooperation with various units of SEB bank and long-term career and development possibilities within the bank
Strong learning culture with unlimited access to SEB Campus for continuous development
Diverse and interesting work in an international company
Modern office environment and hybrid work setup
Extra vacation days and exclusive benefits on banking products
Health insurance and various opportunities to support your mental well‑being
Do you want to be a part of SEB?
Welcome to join our inspiring culture and dedicated team distributed across the Baltic states and beyond.
We are looking forward to your application by June 3, 2026.
Learn more about working at SEB https://www.seb.lt
It is our fundamental belief that inclusion and diversity is crucial for our future success. We strive to have an inclusive, value-driven culture where employees feel valued, respected, and involved irrespective of who they are, what they believe or where they come from. 