SECURITY ANALYST-APAC

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.

The Role

We are seeking a skilled Security Operations Center (SOC) Analyst to join our Managed Security Services team. The Tier 1 SOC Analyst is the first line of defense in our SOC. This role focuses on continuous monitoring, alert triage and escalation of potential security incidents across multiple customer environments. Working within a 24x7 SOC, the analyst ensures timely detection of threats and provides initial response in line with established playbooks and SLAs.

The Main Responsibilities

• Monitor security alerts and events from SIEM, SOAR, EDR/XDR and other monitoring tools.
• Correlate logs and alerts across diverse sources (firewalls, endpoints, servers, cloud, IoT/OT).
• Perform triage of alerts to determine severity, scope and escalation path.
• Document incidents and maintain detailed case records.
• Escalate validated incidents to Tier 2/3 SOC Analysts with supporting evidence.
• Support vulnerability monitoring and basic threat intelligence enrichment.
• Participate in knowledge base updates and shift handovers.

What We Look For in a Candidate

• Diploma/Bachelor’s degree in Information Security, Computer Science or related field
• Certifications (advantageous but not required): CompTIA Security+, CySA+, Microsoft SC-200, Palo Alto
• Understanding of network fundamentals, Windows/Linux OS basics and common security tools.
• Strong willingness to learn and develop into advanced SOC roles.
• Good written and verbal communication skills.
• Ability to work in a 24x7 shift environment.

What We Offer

• Opportunity to work with a global MSSP SOC across enterprise clients.
• Access to advanced security platforms (Palo Alto XSIAM/XDR, Tenable, Armis, etc)
• Training, certification support and career growth into roles such as Senior SOC Analyst, Threat Hunter or SOC Leaders.
• Collaborative and innovation driven work culture

Compensation

What to Expect Next

Requisition #: 342225

 

Life at Lumen

Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes. 

Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.  

To learn more about Life at Lumen and how we live the Lumen 8, please visit:  
https://jobs.lumen.com/global/en/life-at-lumen

 

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

 

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

 

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

 

To review Lumen’s Privacy Notice, please visit:
https://jobs.lumen.com/global/en/privacy-notice

 

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

 

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

 

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.