Your Impact
The Review Manager works side-by-side with clients and our team of attorneys to leverage DISCO AI for the purpose of document review. They provide insight and perspective to improve client outcomes and increase the speed and quality of their eDiscovery experience. They create the optimal alignment of features and workflows within the context of case-specific constraints, including leveraging well-established best practices, to drive exceptional outcomes. Review Managers possess in-depth knowledge of traditional legal review management, a desire to help our clients - and the greater industry - evolves and innovates this work.
What You'll Do
- Project Management: Acts as the point of contact for clients during DISCO Managed Review projects. Manages teams of reviewers and provides necessary feedback and guidance to ensure speed and accuracy. Manages multiple fast-moving projects at a given time. Adapts work schedule to support global client engagements in various time zones.
- Review Process Design and Quality Control: Structures review workflows, including QC workflows, based on the needs of individual review projects. Optimizes and tailors managed review workflows based on project need. Designs review and quality control workflows and carries out some QC responsibilities. Implements custom workflows in conjunction with our AI lab to reduce client costs and enhance speed-to-evidence for clients.
- Training and Development: Guides the team and trains junior colleagues to foster a collaborative team environment and identifies and solves potential problems that could cause issues for clients or reviewers. Shows keen interest in training and talent development, including mentoring new Team Leads, QC personnel, and first-line reviewers. Fosters a strong, inclusive team environment and culture, where questions are encouraged and diversity is celebrated.
- Documentation and Reporting: Creates and refines DISCO standard documentation, including review protocols, status reports, training guides and review workflows; contributes to department initiatives / standardized documentation regarding the same. Reports on key project metrics to the broader Review team. Actively tracks and suggests improvements on operational parameters (including cost, efficiency, and quality metrics).
- Client Interaction and Feedback Integration: Works closely with clients to understand how cutting-edge tech is applied to document review to achieve exceptional review results. Collaborates closely with product and engineering teams by providing feedback and feature requests. Showcases excellent written and verbal communication skills.
Who You Are
- 5+ years of document review management experience at an eDiscovery / managed review or alternative legal services provider, in-house e-discovery review function, or consulting firm.
- Skilled at the use of at least one industry-leading review platform, like DISCO, Relativity, Everlaw, Axcelerate, etc.
- Adapt your work schedule to support global client engagements in various time zones (primarily in the USA and UK).
- Actively track and suggest improvements on operational parameters (including cost, efficiency, and quality metrics).
- Optimize / tailor managed review workflows based on project need.
- Focused on fostering a strong, inclusive team environment and culture, where questions are encouraged and diversity celebrated.
Even Better If You Have...
● Strong understanding of AI capabilities and applications
Perks of DISCO
- Open, inclusive, and fun environment
- Benefits, including medical and dental insurance
- Competitive salary plus discretionary bonus
- Opportunity to be a part of a startup that is revolutionizing the legal industry
- Growth opportunities throughout the company
About DISCO
DISCO provides a cloud-native, artificial intelligence-powered legal solution that simplifies ediscovery, legal document review and case management for enterprises, law firms, legal services providers and governments. Our scalable, integrated solution enables legal departments to easily collect, process and review enterprise data that is relevant or potentially relevant to legal matters.
At DISCO, we believe AI is a core enabler of how work gets done. All employees are expected to proactively adopt and responsibly use AI tools to drive efficiency, improve outcomes, and continuously evolve how they operate in their role.
Are you ready to help us fulfill our mission to use technology to strengthen the rule of law? Join us!
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
