Why Ryan?
Competitive Compensation and Benefits
Home Office Stipend
Business Connectivity Reimbursement (Phone/Internet)
Gym Membership or Equipment Reimbursement
LinkedIn Learning Subscription
Flexible Work Environment
Tuition Reimbursement After One Year of Service
Accelerated Career Path
Award-Winning Culture & Community Outreach
The Business Solutions Specialist will play a key role in supporting innovation, transformation, and technology-enabled business initiatives across the organization. This role is ideal for a motivated and tech-savvy professional with experience in business analysis, stakeholder engagement, operational improvement, and emerging technology solutions.
Working closely with practice areas, operational teams, and cross-functional stakeholders, you will help identify business challenges, gather and refine requirements, support innovation intake processes, and contribute to the development and implementation of workflow automation, process optimization, and AI-enabled solutions.
This role is heavily focused on innovation and transformation rather than traditional process improvement. The successful candidate will support multiple concurrent initiatives, assist in developing proof-of-concept solutions, and help bridge the gap between business needs and technology-enabled outcomes in a collaborative and fast-paced environment.
Duties and responsibilities, as they align with Ryan’s Key Results
People
- Build strong working relationships with business stakeholders, practice areas, and cross-functional teams.
- Maintain effective communication across innovation and transformation initiatives.
- Collaborate with operational teams to identify business challenges and opportunities for technology-enabled improvements.
- Support alignment between business priorities, innovation initiatives, and solution delivery activities.
Client
- Engage with practice areas to gather, document, and refine business requirements and use cases.
- Support innovation intake and discovery processes across multiple business functions.
- Assist in identifying opportunities for workflow automation, operational optimization, and AI-enabled solutions.
- Support the development, testing, and deployment of proof-of-concept initiatives and pilot solutions.
- Coordinate meetings, workshops, follow-ups, and project activities across multiple concurrent transformation initiatives.
- Assist stakeholders in translating operational challenges into scalable and practical business solutions.
Value
- Support innovation and transformation initiatives that improve operational efficiency and business effectiveness.
- Contribute to projects focused on workflow automation, modernization, and enterprise AI capabilities.
- Assist in mapping current-state processes and supporting future-state solution design.
- Track project timelines, deliverables, dependencies, and implementation activities across multiple workstreams.
- Prepare presentations, status updates, reports, and supporting documentation for stakeholders and leadership teams.
- Analyze operational data, business feedback, and process pain points to support decision-making and continuous improvement efforts.
- Stay informed on emerging technologies, automation trends, and enterprise AI developments relevant to the business.
- Support the Business Solutions and Innovation team with additional strategic and operational initiatives as required.
- Other duties as assigned.
Education and Experience
- Bachelor’s degree or equivalent experience required (Business, Technology, Operations, Information Systems, or related field preferred)
- 2–5 years of professional experience in business analysis, innovation, transformation, operations, or technology-enabled business support roles
- Experience gathering business requirements and working with cross-functional stakeholders is preferred
- Exposure to workflow automation, operational transformation, or AI-related initiatives is strongly preferred
- Experience supporting proof-of-concept or pilot initiatives is considered an asset
Preferred Skills
- Business analysis and requirements gathering
- Stakeholder engagement and relationship management
- Strong analytical thinking and problem-solving capability
- Innovation and technology curiosity
- Process optimization and workflow improvement mindset
- Project coordination and multitasking ability
- Strong written and verbal communication skills
- Ability to work effectively in fast-paced and evolving environments
- Interest in emerging technologies, automation, and enterprise AI
- Strong organizational skills and attention to detail
- Ability to adapt quickly and take initiative in ambiguous environments
#Li-hybrid
