ESL/Reliability Department Manager / SME

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organization services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralized and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2024, Eurofins generated total revenues of EUR € 6,515 billion, and has been among the best performing stocks in Europe over the past 20 years.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES 

The position is responsible for the daily operational management of the ESL/Reliability laboratories. This position oversees onsite engineering operations, chamber utilization, staffing coordination, customer execution, test scheduling, and operational efficiency across wireless certification and reliability programs.

This role serves as the primary onsite operational leader responsible for ensuring successful execution of customer projects, maintaining laboratory productivity, supporting engineering teams, and driving operational excellence across ESL and Reliability testing services.

REPORTING STRUCTURE

This position reports to the West Coast Director of Operations/General Manager of Santa Clara

EXAMPLES OF WORK

Listed examples are illustrative, and representative of the tasks required of this position and are not intended to be complete or exclusive.

• Manage the day-to-day operations of the ESL Environmental/Reliability laboratory teams, ensuring efficient execution of customer projects, staffing alignment, chamber utilization, and on-time delivery while maintaining high levels of quality and customer satisfaction.
• Understand customer timelines and operational priorities while working closely with the ESL team effectively managing scheduling, staffing, and laboratory resources. Implement policies and procedures to improve operational efficiency, testing quality, and overall customer experience.
• Drive operational growth and revenue generation by maximizing laboratory utilization, supporting new service offerings, improving throughput, and working cross-functionally with customers, sales, and technical leadership to expand business opportunities.
• Support the development of the onsite ESL/Realibility teams by improving technical knowledge and understanding of Vibration, Thermal Dynamics, Electro-Mechanical systems.  Foster team redundancy and confidence to ensure successful execution across all operational areas.
• Oversee testing operations supporting vibration, thermal, and customer value proposition test cells.
• Work with Operations Director, test equipment vendors, and chamber suppliers to obtain quotes, coordinate purchases, and maintain operational readiness for certification, calibration, chamber verification, and future laboratory expansion activities.
• Maintain compliance with A2LA and CB accreditation requirements while supporting audits, quality initiatives, and continuous process improvements.

Qualifications

REQUIRED QUALIFICATIONS

• BSME/EE or Minimum of 10+ years of related industry experience
• Ability to design/troubleshoot/maintain electro-mechanical system
• SME – Environmental/Dynamics/Electronics
• Developing detailed plans for new designs and products
• Making determinations for equipment, staff and training needs
• Proposing project and program budgets
• Hiring and supervising staff
• Leading research and development projects that produce new designs, products and processes
• Able to stand or sit for long periods of time
• Able to lift up to 30 pounds
• Ability to climb ladders and use scissor lifts to mount devices, such as antennas
• Ability to safely use power tools and perform light machining
• Authorization to work in the United States indefinitely without restriction or sponsorship
• Experience working with diverse teams (engineering, operations, marketing) is preferred
• Ability to travel.
• Must possess a valid driver’s license.

Additional Information

Position is full-time, working Monday - Friday 8:00am - 5:00pm, with overtime as needed. This position requires candidates to reside within a commutable distance to Santa Clara, CA. 

• Compensation: $145,000 - $160,000 (depedent on expereince)
• Excellent full-time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

Eurofins USA Consumer Product Testing is a Disabled and Veteran Equal Employment Opportunity employer.