Configuration Manager

Boliden is a high-tech metals company with its own mines and smelters that works long-term to guarantee society's access to base and precious metals. For a century, our work has been part of the value chains that have shaped modern society. At Boliden, we know that the metals we mine and make available will continue to play a crucial role in the future – what matters is how we produce them. Become a part of us and drive change for generations to come.

Your opportunity

Are you a senior ServiceNow professional who enjoys turning complex challenges into clear direction—and bringing people with you on the journey? Join us to shape the end-user IT experience and play a leading role in Boliden’s digital transformation. In this role, you will be instrumental in advancing our CMDB and ITOM capabilities, helping create a strong foundation for smarter services, better decisions, and long-term value.

Description

As Configuration Manager at Boliden, you will take on a senior and influential role in our continued ServiceNow journey. You will lead the development of a trusted, business-relevant CMDB by ensuring configuration data is accurate, consistent, and aligned with CSDM. Beyond governance and lifecycle management, you will work closely with stakeholders across IT to create engagement, build understanding, and establish ways of working that strengthen traceability between services, applications, and infrastructure.

This is a role for someone who combines deep expertise with a collaborative leadership style. You are comfortable setting direction, advising IT operations, and involving others to create momentum and shared ownership. Together with colleagues across the organization, you will help strengthen ServiceNow as a strategic platform and actively drive our CMDB journey forward with support from ITOM Discovery.

Full time assignment starting as soon as possible. You will be located at one of our business locations in Sweden, Finland, Norway, or Ireland.

What you bring

We are looking for a senior professional with the confidence to lead, the credibility to influence, and the mindset to collaborate. You build strong relationships across teams, communicate with clarity, and know how to create commitment around a shared direction. You have a university degree in IT—or equivalent experience gained through your career.

To succeed in this role:
- You bring a strong data governance and ownership mindset

- You combine service and product thinking with the ability to engage and guide stakeholders

- You are outcome- and value-oriented, with the ability to turn strategy into practical progress

We also value your ability to work independently while bringing people together around common goals. You are comfortable navigating multiple priorities, coordinating across functions, and creating structure in a changing environment. Experience from implementing and/or operating the CSDM concept on the ServiceNow platform is highly valued.

The role requires strong communication skills and fluency in English, both written and spoken. Additional language skills in Swedish, Finnish, or Norwegian are an advantage. A class B driver’s license is required.

You who apply share our fundamental values; care, courage and responsibility and exercise your leadership accordingly. We strive for diversity among our employees in terms of gender, age, ethnicity, etc. With us, all employees actively participate to achieve a safe and good work environment, work environment issues have the highest priority.

Why work with us:

At Boliden, we believe in promoting a workplace where care, courage, and responsibility are central to everything we do. We offer a workplace where we believe in collaboration and where what you contribute will have a direct impact on future generations. We are a company made up of responsible and creative people all working towards the same vision; to become the most sustainable and respected metal supplier in the world.

Apply today to be part of something truly meaningful!

At Boliden, diversity and inclusion are drivers of innovation. We know that different perspectives and experiences strengthen us and help us stay at the forefront of an important and exciting industry. Therefore, we encourage applications from people with diverse backgrounds and viewpoints. Together, we build a workplace where everyone can feel safe and inspired to reach their full potential.

Want to know more about the position? Contact me as a recruiting manager Jessica Rönnmark, Head of Section Productivity Services, jessica.ronnmark@boliden.com. I appreciate your interest! Questions about the application are answered by our Talent Acquisition Partner, Jessica Grönwall, jessica.gronwall@ext.boliden.com  

Union information is available from  Mats Lindblom, SACO, +46 73-350 04 19 , 

Andreas Mårtensson, Unionen, +46 70 541 83 93 or Peter Markström, Ledarna, +46 910 77 40 09.

Last day to apply: 2nd of June 2026

As part of Boliden’s qualitative recruitment efforts and systematic safety work, background checks may be included in the recruitment process.

f you are a representative of a recruiting company, please refrain from contacting us about this advertisement. We appreciate your consideration.

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