QA Analyst

At Sword, we’re building AI to heal billions and unlock humanity’s full potential. In doing so, we’re pioneering AI Care, a fundamentally new approach to healthcare built for medical reasoning, safety, and real-time treatment, not generic technology applied after the fact. As both a clinical-centric frontier AI lab and an applied AI platform, Sword is reimagining how care is delivered at scale, removing traditional barriers like appointments, waiting rooms, and stigma so more people can access the care they need—and ultimately get back to lives lived in full.

Since 2020, Sword has expanded across physical therapy, women’s health, cardiometabolic, and mental health, and is now moving beyond the session to a fully AI-native, 24/7 care program that brings physical activity, therapeutic exercise, psychotherapy, nutrition, and behavior change into one connected experience. More than 700,000 members across three continents have completed over 10 million AI sessions, helping 1,000+ enterprise clients avoid more than $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies, 44+ patents, and more than $500 million raised from leading investors including Khosla Ventures, General Catalyst, and Founders Fund, Sword is defining a new standard for healthcare.

Role 

We are looking for a QA Analyst to join our Web Development Team. You will collaborate closely with several departments to execute and validate test cases per quality requirements and suggest modifications to specified quality standards. You will be responsible for ensuring the finished product satisfies the minimum quality requirements and is fully functional and user-friendly.

To get to know more about our Tech Stack, check here.

AI Proficiency at Sword Health

AI fluency is a core expectation at Sword Health. Every candidate is assessed against our three-level framework — be ready to share real examples of how AI is already part of how you work.

• Explorer (Level 1) — Uses AI daily to boost personal productivity

• Builder (Level 2) — Creates workflows and tools that elevate the whole team

• Integrator (Level 3) — Embeds AI into products and processes at scale

Every hire must demonstrate at least Level 1. The expected level will vary depending on the seniority of the role.

What you’ll be doing

• Collaborate with engineering teams to develop and execute QA test plans that improve quality by design;

• Develop, implement and maintain quality assurance processes and procedures;

• Test software products to ensure they meet quality standards;

• Identify defects and track issues through resolution;

• Collaborate with team members to ensure that quality standards are met;

• Document testing results and report on defects to the development team;

• Creating and maintaining documentation and tutorials;

• Proactively and clearly reports status and quality risks to partners and team for the work that the engineer directly owns and it's able to leverage basic quality metrics effectively when doing this.

What you need to have

• 2–3 years of of experience as a QA Analyst;

• Experience in testing Web software and APIs;

• Familiar with Linux OS;

• Experience in test case design, creation, execution, and report;

• Exposure to some tools like Postman, Charles, JIRA, Git, Xray, Jenkins;

• Solid knowledge in software testing;

• Good analysis, organization, communication, and teamwork skills;

• A dynamic and critical spirit;

• Strong problem-solving skills;

• Keen attention to detail;

• Ability and eagerness to learn;

• Autonomy and initiative;

• Passion for developing novel and unique systems that have a direct impact in people’s lives;

• Natural leadership, winning personality and a drive to disrupt;

• Excellent written and verbal communication skills in English.

What we would love to see

• QA certification or equivalent accreditation (e.g. ISTQB);

• Experience with hardware/firmware testing;

• Experience with mobile Android/iOS tests.

*This range includes base, variable and equity

These compensation bands are just the starting point. Once someone joins and proves they’re outlier talent, we adjust quickly to ensure their compensation aligns with their impact.

Our job titles may span more than one career level. Actual pay is determined by skills, qualifications, experience, location, market demand, and other factors. Compensation details listed in this posting reflect the base salary and any potential variable, bonus or sales incentives, and the Company’s estimation of the value of private company stock options, if applicable. The pay range is subject to change, future value of company stock options is not guaranteed, and compensation may be modified in the future. In addition to our total compensation, Sword offers a number of benefits as listed below.   Portugal - Sword Benefits & Perks:   • Health, dental and vision insurance • Meal allowance • Equity shares • Remote work allowance • Flexible working hours • Work from home • Discretionary vacation • Snacks and beverages   Note: Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.   Sword Health complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.