Office Specialist - Upper Arlington Neurological Rehabiliation

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary:

Highly fulfilling job that plays a critical role in the OhioHealth Mission - To Provide Exceptional Care to All Through Experiences that Earn a Lifetime of Trust.

This fast-paced role provides administrative support to the operations of the OhioHealth Outpatient Neurological Rehab program in Central Ohio. Our front desk staff plays an essential role in the recovery process of each patient.

Office Specialists are responsible for patient registration, comprehensive insurance verification, and patient scheduling. Answers telephone and direct calls appropriately. Greets customers with OhioHealth service excellence standards.

Responsibilities And Duties:

Confirm patient demographic information
Verify insurance
Provide great Customer Service
Collect Co-pays
Education of Insurance and Billing


As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.  

The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time

Minimum Qualifications:

High School or GED (Required)

Additional Job Description:

Demonstrated customer service and telephone skills.  Knowledge in basic word processing and spreadsheet software. Knowledge of insurance, registration or billing processes and medical terminology.  1-2 years previous secretarial experience in health care or medical office.

Work Shift:

Day

Scheduled Weekly Hours :

40

Department

Neuro Rehab Administration

Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment