Team Leader - Norwich Broadway Ent Pk DT - fully flexible - 18hours - Permanent
Drive Thru - Hours vary
At Costa Coffee, we’re all about crafting great coffee and memorable moments. As a Team Leader, you’ll bring energy, confidence and support to every shift. We also offer flexible shifts to suit you and the store.
Why Costa • £13.75–£14.75 per hour (location dependent) • 50% discount on all food and drink in Costa-owned stores • Matched pension up to 10% • Coca-Cola share scheme • Financial Support Fund • More perks: https://bit.ly/costaperks
We’re committed to diversity, equity and inclusion, and our values, Discipline to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Player, shape how we work. Through the Costa Foundation, you’ll also support communities locally and globally.
What you’ll do • Lead smooth, efficient shifts • Train and support new Baristas • Energise and motivate your team • Maintain high standards across service and coffee excellence • Use resourcefulness and adaptability to keep everything running well
Who you are • A reliable role model with accountability and maturity • A strong team player with great communication skills • Energetic, positive and confident leading others • Adaptable, resourceful and calm under pressure • Experience as a team leader or ready to step into the role
How to apply When you apply, you’ll start with a quick, casual chat via Sapia.ai, just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry there will always be human involvement in the review of your responses and in making the final hiring decision
Need adjustments? costa.recruitment@costacoffee.com
