Procurement Sourcing Support Senior Analyst

The Procurement Sourcing Support Senior Analyst is accountable for overseeing and enhancing the procurement process to facilitate the effective acquisition of goods and services. Operating within a service delivery center, this position provides support to both onshore and offshore procurement teams. Responsibilities include sourcing and negotiating with suppliers to obtain cost-efficient agreements, managing supplier contracts, ensuring compliance with procurement policies and standards, and maintaining adherence to processes and governance frameworks to achieve business objectives and operational requirements.

Position Responsibilities:

•  Establish and maintain relationships with key suppliers to ensure the best pricing and quality of goods and services.

• Assess and mitigate risks associated with procurement activities.

• Ensure all procurement activities comply with company policies and regulations.

• Assign intakes, ensuring turnaround time is within 24 hours from submitted date.

• Gather necessary information to complete the initial assessment prior to endorsement to VGM review.

• Manage both contract and sourcing request types that are within the self-serve threshold (up to USD50K) for all Asia markets.

• Sourcing Support: Support in managing intake volume under OST threshold for both mature and emerging markets.

• Contract uploading: Support in managing non-compliant contract uploading for net new requirement, termination and amendment in Ivalua.

• Complete the contract header creation up to contract signed status.

• Contract Review: Conduct contract reviews for stable deals only up to USD50K threshold when the PO lite contract is not accepted by the vendor.

• Conduct negotiations if deemed necessary.

• Collaborate with the BU and onshore partners whenever necessary to address issues and concerns.

Required Qualifications:
• Graduate of any 4-year business course, preferably in Business, Finance or Management Information Systems
• Background in Procurement or supply chain is an advantage.
• Familiarity with Procurement or Finance applications and systems, databases and reporting tools.
• Highly engaged with strong interpersonal skills and service-oriented attitude to stakeholders and customers
• Strong multitasking skills with an aptitude to make the right decision on competing priorities and deadlines
• Excellent communication (written and spoken) and problem-solving capability
• Attentive to details and quality, well-organized, innovative and result driven
• Self-starter with high level of initiative
• Exercises good judgment, highly analytical
• Operates in a professional and ethical manner with customers and vendors
• Familiarity with Project Management application
• Strong PC skills and proficiency with MS excel, Word, Access and procurement systems

Preferred Qualifications:
•    Excellent analytical and problem-solving skills.
•    Strong organizational and time management abilities.
•    Ability to work independently and as part of a team.
•    Strong negotiation skills
•    Ability to analyze data and make informed decisions.
•    Knowledge of industry trends and best practices

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Working Arrangement