$123K – $169KMidFull Time
Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.
This is a remote-based opportunity
Key Responsibilities
• Support customer-facing cybersecurity activities, including security questionnaires, due diligence requests, follow-up discussions, and related assurance needs across North America and Latin America.
• Analyze customer cybersecurity requirements and coordinate with internal subject matter experts to develop accurate, risk-based, and consistent responses.
• Assess and communicate product cybersecurity capabilities, controls, and relevant documentation in support of customer and commercial discussions.
• Partner closely with sales, legal, product, R&D, quality, compliance, and other internal teams on cybersecurity-related customer commitments, questions, and escalations, including Latin America-related engagements.
• Support the sales organization by helping translate cybersecurity capabilities into clear, customer-relevant value propositions and responses.
• Partner with commercial teams to identify recurring cybersecurity-related barriers in the sales process and help develop scalable approaches to reduce friction.
• Contribute to the development and continuous improvement of sales enablement materials, standard messaging, reusable response content, and customer-facing cybersecurity support resources.
• Help identify, standardize, and improve repeatable customer-facing cybersecurity content, response libraries, and supporting documentation to improve consistency and efficiency.
• Review and interpret vulnerability, architecture, and security control information as needed to support customer communications, internal alignment, and risk-based decision-making.
• Track recurring customer concerns, response themes, and support gaps to inform process improvement, strategic priorities, and better field support.
• Help improve operational consistency by identifying common response patterns, standardizing outputs, and reducing dependency on ad hoc or individual-driven support models.
• Contribute to the development of more stable, repeatable workflows for customer cybersecurity support, including intake, response coordination, knowledge management, and escalation pathways.
• Support cybersecurity-related analysis and input for customer planning, asset planning, and other business support activities, as applicable.
• Help ensure cybersecurity communications to customers are clear, supportable, and aligned with contractual, legal, and business expectations.
• Contribute to continuous improvement efforts that make cybersecurity support more scalable, efficient, and commercially effective.
Job Requirements
• Strong understanding of cybersecurity principles, including networking, encryption, vulnerability management, identity and access concepts, segmentation, and common security architectures.
• Ability to interpret and communicate technical cybersecurity concepts clearly to both technical and non-technical audiences, including customers.
• Experience working with cybersecurity standards, frameworks, and common assessment approaches, including familiarity with concepts such as CVSS, OWASP, and risk-based prioritization.
• Strong analytical skills to evaluate customer requirements, security controls, product cybersecurity information, and business risk considerations.
• Ability to work effectively across cross-functional teams, including sales, legal, engineering, product, quality, and compliance stakeholders.
• Experience developing, reviewing, or supporting customer-facing cybersecurity documentation, standard responses, or assurance materials.
• Ability to identify opportunities for process improvement, standardization, and scale in customer-facing cybersecurity support workflows.
• Strong written and verbal communication skills, with the ability to produce polished, accurate, and customer-ready content.
• Ability to manage multiple priorities in a fast-paced, customer-driven environment.
• Experience supporting customers, commercial teams, or cross-functional stakeholders across multiple countries or regions preferred.
• Familiarity with Latin America customer expectations, regional cybersecurity or compliance considerations, or multinational commercial support environments preferred.
• Spanish language proficiency is preferred but not required.
What You Need to Be Successful in This Role
• Ability to quickly learn complex medical device configurations, software solutions, and product lines.
• Strong customer orientation and comfort engaging in customer-facing cybersecurity discussions.
• Ability to balance security rigor with business practicality, commercial responsiveness, and sound judgment.
• Ability to help the business move faster through clear, consistent, and supportable cybersecurity communication.
• Sound judgment in identifying when issues require escalation or deeper subject matter expert engagement.
• Willingness to work across a broad range of technologies and continuously learn new software and hardware environments.
• Strong collaboration skills and the ability to build trust across diverse internal and external stakeholders.
• Excellent written and verbal English communication skills; Spanish language proficiency is a plus.
• Travel expectations: 15%, including potential support for Latin America customer, commercial, or internal stakeholder engagements as needed.
Background and Education
• Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, Engineering, or a related field.
• 2 to 5 years of experience in cybersecurity, product security, customer assurance, technical risk, or a related field.
• Experience in healthcare, medical device, regulated technology, or similarly complex technical environments preferred.
Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.
How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
To find out more about Siemens Healthineers businesses, please visit our company page here.
The base pay range for this position is:
$123,100 - $169,268Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.
Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
EEO is the Law: Applicants and employees are protected under Federal law from discrimination. To learn more, click here.
Reasonable Accommodations: Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.
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