About Sony Music Entertainment
At Sony Music Entertainment, we fuel the creative journey. We’ve played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We’ve nurtured some of music’s most iconic artists and produced some of the most influential recordings of all time.
Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we’re committed to artistic integrity, transparency, and entrepreneurship.
Sony Music Entertainment is a member of the Sony family of global companies.
We are looking for an experienced physical retail account manager to lead and grow Sony Music's presence at key Big Box retail partners, with a primary focus on Target and Walmart. This role sits at the intersection of artist campaign strategy, retail execution, and cross-functional collaboration — owning the full lifecycle of physical retail campaigns from solicitation through sell-through analysis. You will serve as the primary liaison between Sony's label and commercial teams and our most important retail partners, ensuring our artists' physical releases are positioned, planned, and executed at the highest level.
What you'll do:
Account & Label Management
- Lead day-to-day communication with Target, Walmart, Alliance, and other key physical retail partners across frontline new releases and always-on catalog campaigns.
- Serve as the primary point of contact for retail partners, resolving day-to-day issues and unexpected roadblocks in a timely manner.
- Pitch and manage physical retail campaigns end-to-end — building vendor partnerships, setting up products, executing customized retail plans, and tracking performance post-campaign.
- Manage submission processes across Big Box retailers to secure digital ads, rebates, and incremental promotional opportunities.
- Communicate clearly on campaign parameters and timelines to support planning across label and commercial teams.
Campaign Strategy & Execution
- Develop and implement customized strategies and product offerings for each artist and fanbase to grow physical retail performance at relevant partners.
- Manage exclusive solicitations and orders — including retailer-exclusive configurations and limited editions — ensuring accurate setup, timely delivery, and campaign alignment.
- Identify new product areas and revenue opportunities, providing thought leadership on creative artist offerings that drive incremental retail business.
- In partnership with frontline and catalog labels, support end-to-end planning workflows including key account communications, inventory forecasts, allocation tracking, and tentpole promotional activities.
- Collaborate cross-functionally with commercial, release planning and supply chain teams to align inventory with sales forecasts, promotional activities, and campaign targets.
- Coordinate with internal digital and media buying teams to amplify physical campaigns.
Inventory, Orders & Operations
- Monitor inventory levels across Big Box partners, implementing strategies to minimize stockouts and overstock situations.
- Liaise with the Operations team and supply chain to ensure logistics and fulfillment meet partner and label needs.
- Develop and maintain scalable processes that optimize efficiency across all top Sony physical releases.
- Identify and resolve issues related to inventory discrepancies, order fulfillment, and account management; implement corrective actions to prevent recurrence.
Who you are:
- You have music industry experience with at least 10 years working closely with big box retailers and accounts
- You have strong, existing relationships with key physical partners, and an excellent understanding and knowledge of the retail business.
- You are excellent at presenting and have a positive attitude.
- You are highly organized, have a committed work ethic, and able to balance priorities.
What we give you:
- You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day
- A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best
- An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching
- Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans
- Investment in your professional growth and development enabling you to thrive in our vibrant community.
- The space to accelerate progress, positively disrupt, and create what happens next
- Time off for a winter recess
Sony Music is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.
The anticipated annual base salary does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.New York Pay Range
$150,000—$150,000 USD
