About Us CB Pacific Inc. is a manufacturer's representative and distributor firm in the Pacific Northwest. Since 1994, CB Pacific has been providing quality instrumentation and process control equipment to the Aerospace, Oil & Gas, Pulp & Paper, Power & Water Utilities, and Manufacturing business sectors. CB Pacific is proud to represent such firms as GE, Valtek, Yokogawa, MSA, and DeZURIK, to name a few.
JOB DESCRIPTION The Application Engineer draws on technical and product knowledge to support sales, system design, troubleshooting and optimal product usage.
SUMMARY/OBJECTIVE Provides product solutions and recommendations in partnership with Business Development Managers to drive sales.
ESSENTIAL FUNCTIONS • Strong knowledge of flow meters and valves with ability to determine which offering is best suited to the application. • Understanding of industrial instrumentation and mechanical understanding of how valves function. • Ability to read, understand and interpret product datasheets. • Knowledge of and ability to develop quotes and bids. • Handling all correspondence and inquiries with customer and account managers regarding application of product, technical information, process and preparation of quotations and system sketches where necessary. • Assist customer and/ or account managers on all questions concerning our product specifications. • Capable to perform flow meter and control valve sizing/selection
COMPETENCIES • Decision Quality: Makes good decisions based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. • Informing: Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or the organization; provides individuals information so that they can make accurate decisions; is timely with information. • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably • Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers. • Peer Relationships: Can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers. • Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks. • Planning: Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results. • Technical Learning: Picks up on technical things quickly; can learn new skills and knowledge; is good at learning new industry, company, product, or technical knowledge; does well in technical courses and seminars.
IDEAL QUALIFICATIONS • Bachelor’s degree or 3-6 years related experience. • Deep knowledge of product lines and related technology. • Knowledge of or ability to learn customer process and business practices to identify products that provide optimal solutions. • Understanding of discounting, margins, and multipliers. • Strong working knowledge of Microsoft office suite of products and CRM
OTHER IMPORTANT INFORMATION ABOUT THIS POSITION • This position is conducive to remote work; most of the time is spent on inside technical work. • Some regional travel to customer locations is possible. • This position’s hours are typically Monday through Friday, with some flexibility based on business and personal needs. • Every position requires certain physical capabilities. CB Pacific seeks to make reasonable accommodations that enable individuals with disabilities to perform essential duties when possible.
Everyone’s an Owner of the Company:Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.
Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.
Training:FCG University learning and training platform available to all employees offering over 80k courses.
Service Technician Career Growth: Embarking on a Service Technician career with FCG opens the door to unparalleled growth and advancement. The vast network of opportunities available throughout North America ensures that as a Service Technician, you have the chance to not only refine your skills but also expand your horizons in diverse locations. We offer custom training with our FCG Service Technician Academy to support your career pathing.
CB Pacific operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG’s distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.
