Job Summary
We are seeking a detail-oriented QA Manual Test Engineer with Salesforce
knowledge to validate business-critical Salesforce applications and
integrations. This role focuses on end-to-end manual testing of Salesforce
functionalities, including Flows, Triggers, Apex jobs, and related platform
features, ensuring high-quality releases aligned with business and
organizational goals.
Key Responsibilities
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Design
and execute manual test scenarios, test cases, and test data for
Salesforce features and enhancements.
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Develop
and maintain test plans covering Salesforce-specific functionality,
including Flows, Triggers, Apex jobs, validation rules, approvals,
profiles, and permission sets.
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Perform
functional, regression, integration, and UAT support testing for
Salesforce releases.
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Validate
end-to-end business processes across Salesforce modules and connected
systems.
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Identify,
log, track, and retest defects; work closely with developers for root
cause validation and closure.
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Collaborate
with product owners, business analysts, and developers to clarify
requirements and acceptance criteria.
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Communicate
testing progress, risks, blockers, and resolutions clearly to project
stakeholders.
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Participate
in Agile ceremonies (sprint planning, daily stand-ups, backlog grooming,
retrospectives) and contribute to release readiness decisions.
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Monitor
and report quality metrics such as defect leakage, test coverage,
pass/fail trends, and regression status.
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Continuously
improve QA documentation, test processes, and knowledge sharing within the
team.
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Stay
current with Salesforce platform updates and QA best practices.
Required Qualifications
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6+
years of software QA experience, with hands-on manual testing in
Salesforce environments.
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Strong
understanding of Salesforce platform components, including custom objects,
Flows, Triggers, and Apex job behavior from a testing perspective.
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Experience
in writing clear test cases, executing regression suites, and managing
defects in tools such as Jira, Azure DevOps, or similar.
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Good
understanding of Salesforce release cycles and sandbox testing practices.
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Ability
to read and interpret business requirements and translate them into test
conditions.
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Strong
communication and stakeholder collaboration skills.
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Experience
working in Agile teams.
Preferred Qualifications
-
Salesforce
certifications (for example, Salesforce Administrator) are a plus.
-
Exposure
to Salesforce test automation tools or frameworks (for example, Selenium,
Provar, Copado Robotic Testing) is a plus.
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API
testing experience (Postman or equivalent) and basic SQL/SOQL knowledge.
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Experience
with CI/CD-driven release processes in Salesforce ecosystems.
Success Metrics for the Role
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Reduction
in escaped defects.
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High
regression coverage and on-time test execution.
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Clear
and timely defect reporting and retesting turnaround.
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Improved
requirement clarity and test traceability across sprints.
