Line of Service
Internal Firm Services
Industry/Sector
Not Applicable
Specialism
IFS - Risk & Quality (R&Q)
Management Level
Associate
Job Description & Summary
About Us
With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through Assurance, Tax and Advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.
Line of Service Overview
Internal Firm Services (IFS) is the trusted foundation of PwC, delivering innovative managed services and operational capabilities that enable our clients’ evolving needs. A career in IFS offers diverse opportunities across Human Capital, Finance, Technology, Clients & Markets, Marketing & Communications, Risk & Quality, Partner Development, Office Management, and Managed Services. We don’t just support the business—we shape it, driving strategies and initiatives that power growth and transformation across PwC Middle East.
Business Unit Overview
Risk & Quality at PwC Middle East safeguards our reputation and ensures we deliver with integrity and excellence. This team embeds robust risk management and compliance frameworks, drives quality assurance, and leverages data-driven insights to anticipate challenges and maintain the highest professional standards. By enabling resilience and trust, Risk & Quality plays a pivotal role in shaping strategies that power sustainable growth across the firm.
How You’ll Contribute
The Jordan KYC Centre of Excellence has been established to achieve compliance with PwC's global minimum KYC requirements across the Middle East region, using the best skilled people and market leading technology to safeguard our firm and clients. We are looking for highly-motivated individuals who are keen to build a career in client onboarding and compliance area.
As a KYC Analyst, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:
- Perform client Know Your Client (KYC) reviews, ensuring that they meet the quality and productivity standards expected of them based on the requirements of the Centre of Excellence.
- Analysts play a crucial role in delivering our engagements on time and to the quality standards expected by the Firm and regulators.
- Achieve high quality and productivity and perform stretch roles suited to their career pathway.
- Proactively manage your own work allocation and meet daily, monthly productivity and quality targets by seeking clear guidance, instruction or coaching to help fulfil your role.
- Update metrics trackers accurately and in a timely manner including client and relevant work flow systems.
- Proactively build relationships with all team members within PwC including engagement with client teams as well as other risk & quality teams.
- Carry out pre engagement compliance tasks associated with client and project onboarding.
- Communicate effectively and professionally verbally and in writing with a range of key stakeholders.
- Work collaboratively to drive ideas/solutions with peers, Team Leaders and managers which will improve Client and PwC's efficiency process.
- Be able to implement and adapt to new or changing processes quickly.
What You’ll Bring
Applicants should have some or all of these skills and experience:
- Knowledge of regulatory developments driving the industry and key issues affecting regulated firms.
- Strong knowledge of various company structures.
- Responsibility towards others (training, performance, workload/productivity, development).
- A high level of attention to detail and experience with following strict processes and requirements.
- Experience with quality and/or control testing or audits.
- Experience within the financial services sector.
- One year of experience in KYC, AML, or compliance roles is preferred.
- Bachelor's degree or equivalent in relevant fields such as Risk Management, Finance, Business Administration, or industrial engineer.
How You’ll Make a Difference
At PwC Midde East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.
Why You’ll Love Working at PwC
At PwC Middle East, you’ll find more than just a job - you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here. Discover more about Life at PwC Middle East.
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Business Decisions, Business Performance Management, C-Level Presentations, Communication, Compliance Frameworks, Compliance Policies, Compliance Program Implementation, Compliance Review, Controls Testing, Corporate Governance, Emotional Regulation, Empathy, External Audit, Finance Target Operating Model, Finance Transformation, Financial Reporting, Fraud Detection, Fraud Prevention, Group Facilitation, Inclusion, Intellectual Curiosity, Internal Audit {+ 12 more}
Desired Languages (If blank, desired languages not specified)
Travel Requirements
0%
Available for Work Visa Sponsorship?
No
Government Clearance Required?
No
Job Posting End Date
