Evaluate and coordinate data requests from business users, understanding requirements and recommending suitable datasets based on business objectives
Assess data availability and provide clear guidance to help users navigate HPB's data ecosystem
Collaborate with requestors, data operations teams, and domain data engineers to ensure timely fulfilment of approved data requests
Design and implement data extraction and delivery processes while maintaining data accuracy, security, and governance standards
Manage recurring data contributions to government partners, ensuring compliant and timely delivery
Ensure all data services adhere to established governance frameworks and access control standards
Curate and maintain metadata for HPB's data discovery platform to improve dataset discoverability and usability
Work closely with data owners and engineering teams to improve metadata quality and maintain accurate data catalogues
Enhance dataset descriptions, classifications, and catalogue information to improve organisational data accessibility
Provide Level-1 support through the CDOO service management system, including triaging and user guidance
Identify and implement process improvements to enhance service quality, reduce turnaround time, and improve user experience
Maintain operational documentation and knowledge repositories to support service continuity and operational excellence
Requirements
Experience & Education
Minimum 2 years of experience in data engineering, data operations, analytics support, data integration, or metadata management
Bachelor's degree in Computer Science, Computer Engineering, Information Systems, Data Analytics, or related discipline from a recognised institution
Candidates with relevant professional certifications in data engineering, analytics, or data science, together with relevant experience, may also be considered
Technical Skills
Hands-on experience with SQL, PySpark, and/or Python for structured datasets and data transformation
Familiarity with cloud-based data platforms, preferably Microsoft Azure, including Databricks and enterprise data warehouse environments
Understanding of data governance, metadata management, and data catalogue concepts
Core Competencies
Strong stakeholder management and communication skills
Analytical and problem-solving mindset with a service-oriented approach
Ability to translate business requirements into practical data solutions
Strong attention to detail and commitment to operational excellence
Nice to Have
Experience with Microsoft Purview and Unity Catalog
Professional certifications in cloud, data engineering, data governance, or analytics domains
