The Program Order Manager is responsible for overseeing and facilitating order management and procurement activities supporting Red River’s Thor Programs for the U.S. Navy. This role works cross-functionally with Program Management, Engineering, Operations, Supply Chain, Finance, and external vendors to support timely and compliant execution of program requirements.
The Program Order Manager prioritizes order execution activities, resolves procurement and logistics issues, identifies schedule or supply chain risks, and supports operational decision-making necessary to meet program objectives. The role is expected to proactively identify process improvement opportunities, analyze operational impacts, and help drive efficient execution across procurement and order management activities.
This position requires balancing multiple priorities, evaluating contractual and operational requirements, and coordinating with stakeholders to support successful program delivery.
Primary Position Tasks
- Manage procurement and order management activities supporting program execution, including order review, procurement, contractual compliance, order tracking, delivery coordination, and closeout support.
- Manage and prioritize order activities to support program schedules, customer requirements, and operational objectives while ensuring effective communication with internal and external stakeholders.
- Analyze and communicate order status, delivery risks, and supply chain impacts to program stakeholders to support operational planning and execution.
- Partner with Finance and Program teams to evaluate procurement tracking, funding alignment, assess order execution priorities, and provide recommendations to resolve operational issues impacting program objectives.
- Manage vendor relationships, evaluate procurement and operational processes, and recommend process improvements to enhance vendor performance, operational efficiency, and program execution.
- Partner with internal warehouse and logistics teams to evaluate and coordinate shipments, customer documentation, inventory management, and delivery activities.
- Provide and maintain required procurement and contractual documentation within internal and external systems and portals.
- Ensure procurement documentation and activities are maintained in accordance with company policies, contractual requirements, and applicable government procedures.
- Adhere to ISO 9001 standards, Supply Chain Manual requirements, Supply Chain Risk Management procedures, and applicable program policies and processes.
- Analyze procurement and order-related issues and recommend solutions to support program objectives.
- Coordinate cross-functionally to address order execution, delivery schedules, and operational priorities.
- Identify potential risks, delays, or process gaps and escalate concerns with recommended actions as appropriate.
- Develop reports, metrics, and analysis to support program visibility and operational planning.
- Exercise discretion in prioritizing workload and coordinating competing program requirements.
- Seek out and support opportunities to improve procurement chain processes and operational efficiencies.
- Provide excellent customer service while interacting and communicating with Red River’s internal and external partners.
- Other business duties as assigned.
Minimum Education / Certification / Experience Requirements
- Experience with Microsoft Office Suite, particularly Excel
- 2-year degree or equivalent relevant experience
- 3-5 years of experience in order management, project coordination, procurement, supply chain, or a similar operational role
- Experience interacting with customers, key stakeholders, vendors, and cross-functional teams in support of program execution
- Ability to work effectively across multiple partner organizations and functional teams
Preferred Education / Certification / Experience
- 4-year degree preferred or equivalent relevant experience in Business, Finance, Supply Chain, Operations, or related field
- 5+ years of experience in order management, procurement, project coordination, or similar operational functions
- Experience troubleshooting, analyzing, and resolving complex business process issues
- Experience supporting both commercial and federal programs or contracts
Knowledge, Skills and Abilities
- Strong organizational and prioritization skills
- Detail-oriented with ability to maintain accuracy across large and complex tasks
- Ability to exercise sound judgment and manage competing priorities
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- Strong interpersonal skills with the ability to collaborate across multiple teams
- Ability to work independently and proactively within a fast-paced operational environment
- Customer-service oriented mindset with a focus on program support and execution
- Ability to identify process improvement opportunities and support operational efficiencies
- Proficiency in Microsoft Office applications, particularly Excel
Essential Elements (Mental; Physical; Equipment Used)
- This position is primarily a remote office position requiring the ability to remain in a stationary position for extended periods throughout the workday.
- This position requires continuous communication and coordination with co-workers, vendors, customers, and stakeholders utilizing Red River approved communication tools and systems.
Special Requirements
- Some travel may be required.
Basic Qualifications:
- U.S. Citizenship Required
Red River offers a competitive salary, excellent benefits and an exceptional work environment. You can review our benefit offerings here. If you are ready to join a growing company, please submit your resume and cover letter (optional).
EOE M/F/DISABLED/Vet
Red River is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated.
In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974, and Title I of the American’s with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact accommodation@redriver.com. PLEASE NOTE: This contact channel is reserved for use by individuals with disabilities who require special accommodations in order to submit an expression of interest in a position within Red River.
Red River does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless Red River has an active agreement in place with the recruiter and such a request has been made by the Red River Talent Acquisition team and such candidate was submitted to the Red River Talent Acquisition Team via our Applicant Tracking System. Any unsolicited resumes or other data submitted to Red River in violation of this policy may be used by Red River without obligation to pay any fees of any kind to the recruiter.
