We are Universal Music Australia (UMA), part of The Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audio-visual content in more than 60 countries.
We are seeking an experienced People, Inclusion & Culture (PIC) Manager to join our team on a 12-month parental leave contract. This is a pivotal role responsible for delivering both strategic and operational HR support across the full employee lifecycle, while partnering closely with leaders to drive organisational effectiveness and a high-performing, inclusive culture.
This role is ideally suited to a proactive HR professional who is looking to join a tight knit team in a creative environment. If you’re looking for a role that allows you exposure to all aspects of the people lifecycle, apply now!
Key Responsibilities
Talent Acquisition & Workforce Planning
- Manage end-to-end recruitment partnering with hiring managers to deliver high-quality hiring outcomes
- Facilitate recruitment briefings, develop job advertisements, and manage requisitions within Workday
- Screen, shortlist, and coordinate structured interview processes aligned to organisational capability and culture
- Ensure a professional and engaging candidate experience throughout the recruitment lifecycle
- Oversee background checks and support seamless offer and onboarding transitions
Culture & Engagement
- Champion organisational values and support their integration across all people practices
- Partner with leaders to foster an engaged, inclusive, and high-performing workplace culture
- Support the design and delivery of employee engagement, wellbeing, and inclusion initiatives
- Leverage employee feedback and data to inform culture and engagement strategies
- Assist in the delivery of employee engagement surveys
Onboarding & Offboarding
- Partner with the broader PIC team to deliver a consistent and high-quality onboarding experience
- Continuously improve onboarding processes to enhance engagement, productivity, and retention
- Ensure onboarding content remains current and aligned to business needs
- Manage structured offboarding processes, ensuring a positive and compliant exit experience
- Coordinate cross-functional requirements to support smooth workforce transitions
- Conduct exit interviews and provide insights and trends to senior stakeholders
Employee Relations
- Act as a first point of contact for employee queries and workplace matters
- Support the management of employee relations cases, including documentation, coordination, and escalation
- Partner with senior stakeholders to ensure fair, consistent, and compliant outcomes
- Assist in preparing documentation and correspondence for ER matters
Compliance & Governance
- Manage compliance registers and track completion of mandatory training
- Provide reporting and insights on compliance status, identifying and escalating risks where required
- Ensure adherence to employment legislation, internal policies, and governance frameworks
- Manage the conflict-of-interest process locally, supporting the Head of HR in developing COI submissions to the global team
Learning & Development
- Support the delivery and continuous improvement of learning initiatives
- Maintain and enhance learning resources to ensure accessibility and relevance
- Contribute to development initiatives that build capability across the organisation
HR Operations & Systems
- Oversee key HR processes including probation tracking and organisational data updates
- Maintain organisational charts and support workforce visibility
- Ensure the accuracy and ongoing improvement of the PIC Hub (SharePoint), including policies and resources
About You
- Tertiary qualification in Human Resources, Business, or a related discipline
- +5 years’ experience in a generalist HR role
- Demonstrated experience managing end-to-end recruitment
- Experience working with HRIS platforms (e.g. Workday)
- Strong communication and stakeholder management skills
- High level of integrity, professionalism, and sound judgement
- Resilient, adaptable, and solutions-focused, with the ability to work both collaboratively and autonomously
Job Category:
People, Inclusion & Culture
