Full TimeENAfrica
About US:
Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.
As part of its growth, ARROW ECS is strengthening its teams and is looking for a Inside Sales Representative with English
What will you do at Arrow?
• Manage a portfolio of renewal opportunities using the 120-day renewal cadence.
• Proactively engage end users to secure renewals, articulate value, discuss pricing, and identify upsell or expansion opportunities.
• Deliver a high-quality customer experience through timely, accurate, and professional communication.
• Support partners with quotes, pricing, product information, and renewal documentation.
• Maintain accurate forecasting, pipeline hygiene, and daily CRM updates.
• Follow sales processes, renewal guidelines, and partner engagement frameworks.
• Coordinate with internal teams, partners, and vendors to resolve pricing, product, SLA, or billing issues.
The profile we are looking for:
• Proven experience managing a customer portfolio in a phone-based or inside sales role.
• Background in Inside Sales, Customer Success, or Customer Support within tech/SaaS/IT.
• Strong communication skills with the ability to clearly articulate value to end users and partners.
• Comfortable operating in a fast-paced, partner-led sales environment.
• Highly organized, proactive, and able to manage a high-volume renewal pipeline.
• Proficiency with CRM tools (Salesforce or equivalent).
What is in it for you?
Arrow is an equal opportunity employer and is committed to creating a diverse working environment by providing equal employment opportunities for all qualified persons.
