File Handler - Industrial Disease
Department: Claims Management
Employment Type: Permanent - Full Time
Location: Bolton
Description
Primary Responsibility: Manage a caseload of predominantly litigated NIHL claims within a supportive team environment.
Objective: Progress claims using effective strategies to achieve desired client outcomes and maintain profitability.
Requirements: Prior experience handling NIHL claims and the ability to manage a litigated caseload.
Key Responsibilities
Document Review and Report Preparation- Ensure accuracy and completeness in all document reviews and reports.
Disclosure Management- Handle sensitive information with integrity and discretion.
Evidence Review- Analyze medical and personnel records thoroughly.
Conducting Investigations- Obtain comprehensive witness statements and interact with Insured individuals.
Instructing Counsel and Experts- Provide detailed instructions to legal and expert personnel.
Research and General Drafting- Conduct thorough research and produce high-quality draft documents.
Attending Conferences and Trials- Be present and contribute effectively during conferences and trials.
Routine Correspondence- Manage and respond to everyday communications promptly.
Court Appointments- Attend and represent at court appointments as required.
Liaising with Insurers and Insureds- Maintain clear and consistent communication with insurers and insured individuals.
Adherence to Court Timetables- Ensure all deadlines and schedules are met.
Compliance with SRA Standards & Regulations- Uphold professional standards and regulatory compliance.
Upholding Keoghs Values- Embody the core values and principles of Keoghs in all tasks.
Working Hours
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35 hours per week: Monday – Friday, 9am-5pm
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Hybrid Working - 1x day in office location.
Skills, Knowledge and Expertise
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Technical Proficiency: Expert in handling disease cases, with a focus on NIHL.
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Effective Negotiation: Strong negotiator, adept at reaching favorable outcomes
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Initiative: Ability to use own initiative to solve problems and make decisions.
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Flexibility: Adaptable to various tasks and situations
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Communication Skills: Excellent listening and verbal communication skills.
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Attention to Detail: Maintain concentration and meticulous attention to detail.
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Self-Organization: Capable of organizing and prioritizing tasks independently.
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Work Under Pressure: Thrive in high-pressure environments and meet targets.
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Enthusiasm and Hard Work: Demonstrates enthusiasm and a strong work ethic.
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IT Skills: Proficient in using IT tools and technologies.
Benefits
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining.
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death in Service
- Critical Illness Cover
- PHI/Income Protection (Private health insurance)
- Pension Contribution based 5% Employee / 3% Employer
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
* after successfully completing probation
