Insight Manager (1-year contract)

Department: Client Teams

Employment Type: Contract

Location: Sydney

Reporting To: Matthew Jorgenson

Description

At Human8, we believe the best insights come from curiosity, empathy and a genuine understanding of people. We partner with ambitious brands to uncover what matters most, and we’re looking for an Insight Manager who is excited to do meaningful work, build strong client relationships and grow their career with us. 

This is a fantastic opportunity for someone who is forward-thinking, client-centric and commercially aware, with a strong grounding in brand and communications tracking and a real interest in advertising, brand strategy and communications. If you’re motivated by solving client challenges, eager to lead accounts over time, and looking for a business where your ideas and growth truly matter, we’d love to hear from you. Whilst this is a 12 month contract role, there may be opportunity for a permanent role for the right candidate. 

Key Responsibilities

As an Insight Manager, you’ll lead and contribute to a mix of quantitative, qualitative and community research projects – but your main focus will be part of a brand and comms tracking program. You will be helping clients make better brand, communications and business decisions. You’ll work closely with senior leaders while building the confidence and capability to take on increasing ownership of projects and client relationships. 

• Manage a range of research projects from design through to delivery, owning smaller projects independently and partnering on larger strategic programs. 
• Build strong relationships across teams, suppliers and clients to keep projects running smoothly and deliver high-quality outcomes. 
• Support and guide more junior team members, sharing best practice and helping others grow. 
• Shape smart, effective research approaches that uncover meaningful human and brand insights. 
• Design activities and methodologies that answer client questions clearly and creatively. 
• Translate data into compelling stories, actionable recommendations and client-ready outputs. 
• Work with senior client service team members and clients directly, sharing your perspectives on solving strategic business questions 

Who we're looking for

• Approximately 4+ years’ experience in research, insights or a related field (most should be in an agency environment) 
• A strong grounding in brand, communications tracking or closely related work. 
• Experience working with quantitative research and large data sets; qualitative or community research exposure is a bonus. 
• A degree in a relevant discipline such as social science, psychology, business or economics. 
• An interest in advertising, brand and communications, and how insights can drive better decisions. 
• Experience using Q software (or similar analytics tools like SPSS) 
• You bring a strong understanding of brand and communications tracking and enjoy connecting research to real commercial outcomes. 
• You’re confident working closely with clients, understanding their needs and building trusted relationships over time. 
• You’re energised by the opportunity to grow into leading client relationships and eventually take on broader commercial responsibility. 
• You combine rigorous thinking with curiosity about people, culture, advertising and brands.
• You have solid research experience, ideally across quantitative methodologies, and are comfortable working with large data sets and tracking programs. 
• You’re a thoughtful communicator who can turn complexity into clear, engaging stories and recommendations. 
• You’re collaborative, proactive and warm in your working style, with a genuine desire to make a difference for clients and colleagues. 
• You balance client centricity with commercial awareness, understanding how to create value for both clients and the business. 
• You’re excited by the pace of a growing business and motivated by the chance to develop your career with Human8. 

Why Human8

• We’re a business that values curiosity, collaboration and fresh thinking. 
• We offer the opportunity to work on meaningful brand and communications challenges for exciting clients. 
• We invest in growth, giving our people the support, stretch and exposure they need to build rewarding careers. 
• We care about creating an environment where people can do great work, learn from one another and feel part of something ambitious. 
• Generous leave allowances including 4 additional wellbeing days per year 
• Mobile phone allowance + flexible working allowance (we are a hybrid workplace balancing working from the office and home) 
• Flex to work away from Sydney when needed (with manager approval)