SeniorFull TimeEN
Job Requisition ID: 41156
This is a Consultant level opportunity based in Sydney with a hybrid work model, where you'll support business-critical Finance applications for an insurance client while helping shape smarter, more data-driven operations.
What will your typical day look like?
This role combines hands-on application support with continuous improvement across a complex Finance technology landscape. You'll manage incidents, problems, changes and service requests across non-SAP applications, using tools like ServiceNow or Jira to keep delivery on track and aligned to agreed SLAs. Alongside day-to-day support, you'll also contribute to enhancements, legal and regulatory updates, and root cause analysis that improves long-term stability.
Working closely with Finance and IT stakeholders, you'll help translate operational, regulatory and business changes into practical technology outcomes. That could mean supporting Java and JavaScript-based applications deployed on IBM WebSphere, investigating issues across SQL Server, SSIS or DB2, or acting as an onshore escalation point for more complex technical matters. The work directly supports critical finance processes, so reliability, judgement and clear communication matter.
Variety comes from the mix of client engagement, cross-border teamwork and innovation work. You'll collaborate with colleagues across Australia, India and global delivery centres, mentor junior team members, and contribute to AI-led automation, service optimisation and reporting that gives leaders better visibility over performance and risk.
About the team
Deloitte's Operate AMS team helps clients run, support and evolve critical enterprise application environments with confidence. In this team, you'll support Finance non-SAP applications that sit within a broader ERP ecosystem, ensuring core platforms remain stable, responsive and fit for changing business and regulatory needs. You'll also be part of a team looking ahead - using automation, analytics and AI to improve service performance and shape how operated application environments evolve over time.
Enough about us, let's talk about you
You may have all or some of the following skills/experiences:
Why Deloitte?
At Deloitte, we focus our energy on interesting and impactful work. We're always learning, innovating and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction – whether it be up, moving into something new, or even moving across the world.
We embrace diversity, equity and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone's perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong.
We value in-person connection with our clients and our colleagues. We offer several ways for you to work flexibly so that you can serve your clients, stay connected with your team, and manage your personal priorities.
We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits, including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package.
Next Steps
Sound like the sort of role for you? Apply now, we'd love to hear from you!
By applying for this job, you’ll be assessed against the Deloitte Talent Standards. We’ve designed these standards so that you can grow in your career, and we can provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.