Who We Are

International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world. Our team of over 1,300 professionals are at work worldwide in over 30 offices. Together we are on a mission to rescue millions, protect half a billion, and make justice unstoppable. 

We are a global community that cares for one another. We believe that the way we work is as important as the results we achieve. We provide professional excellence with joy and celebration to all those we serve. 

The Need 

For over 25 years, IJM has pioneered the work to protect vulnerable people from violence. As Global Programs continues to grow in scope and complexity, the Operations & Portfolio Management (OPM) team plays a critical role in supporting strategy, operational excellence, and cross-functional collaboration. We are seeking an Operations Associate to support Global Programs leaders through project coordination, operational support, and clear communication across a diverse global portfolio. 

This position is based in the Washington, DC area and is available to be hybrid (onsite Tuesdays & Thursdays). It reports to the Director, Operations & Portfolio Management and is only available for candidates with the right to work in the US. 

 
Responsibilities 

• Support assigned Global Programs Leadership Team members through scheduling, workflow management, and operational coordination; 

• Coordinate and manage assigned projects by creating timelines, tracking deliverables, facilitating meetings, and supporting cross-functional communication; 

• Organize and document meetings, including agendas, notes, action items, and follow-up; 

• Maintain SharePoint pages, divisional documentation, and project records; 

• Assist with preparation of presentations, newsletters, and other communications materials; 

• Support onboarding, training initiatives, retreats, and team-building events within the division; 

• Coordinate travel, meetings, and logistics for assigned senior leaders; 

• Provide administrative and basic technical support, including expense reports, timesheet approvals, and virtual meeting troubleshooting; and 

• Participation in IJM’s community of spiritual formation. 

 
Requirements: 

• Bachelor’s degree in International Relations, Communications, Business, or a related field; 

• At least one year of experience providing administrative or project coordination support in a fast-paced professional environment; 

• Experience working in a hybrid work environment; 

• Experience working cross-culturally; 

• Strong proficiency with Microsoft Office tools, including Outlook, Word, Excel, PowerPoint, and Visio; 

• Ability to quickly learn new software applications and collaboration tools; and 

• Proficiency in Spanish and basic graphic design skills are a plus. 

 
Critical Qualities: 

• Eager commitment to IJM's Core Values: Christian, Professional and Bridge-Building; 

• Highly adaptable and able to reprioritize quickly; 

• Discreet and trustworthy with sensitive information; 

• Clear and proactive communicator who manages competing priorities well; 

• Self-accountable and able to meet deadlines with minimal supervision; 

• Strong interpersonal skills and cultural awareness; 

• Collaborative and service-oriented team player; and 

• Proactive learner with a growth mindset. 

 
Application Process: 

Upload Resume, Cover Letter & Statement of Faith* in one PDF document. 

*What is a statement of faith? A statement of faith should describe your Christian faith and how you see it as relevant to your involvement with IJM. The statement can either be incorporated into the cover letter or submitted as a separate document and should include, at a minimum, a description of your spiritual disciplines (prayer, study, etc.) and your current fellowship or place of worship. 

 
What does IJM have to offer? 

• Comprehensive Medical/Dental/Vision benefits 

• Monthly commuter and parking benefits in the DC metro area 

• Retirement benefit options 

• Paid leave starting at 23 days 

• 12 holidays (plus early release the day prior) 

• Daily, quarterly, and annual community spiritual formation 

• Robust staff care resources 

At IJM, we’re committed to building a diverse workforce through fair and equitable employment practices. IJM encourages people of any race, color, age, sex, marital status or political ideology to apply for employment. While we welcome everyone into this work, we truly believe that the work we are doing is God’s work, not our own, and practice spiritual disciplines together daily. That’s why we legally require under SEC. 2000e-1 [Section 702] of Title VII of the Civil Rights Act of 1964 that all employees practice a mature orthodox Christian faith, as defined by the Apostles’ Creed. 

IJM holds strict safeguarding principles and a zero tolerance to violations of the Safeguarding Policy, Protection against Sexual Exploitation, Abuse and Harassment Policy, and Code of Ethics. Candidate selection is based on technical competence, recruitment, selection and hiring criteria subject to assessing the candidates value congruence and thorough background, police clearance, and reference check processes. 

IJM requires a background check, police clearance and thorough review of references with an employment offer and/or employment contract.