Community Impact Associate Manager, Arby's & SONIC

The Inspire Brands Foundation supports the philanthropic efforts of Inspire Brands and its portfolio of companies. The Community Impact Associate Manager supports the implementation and execution of brand‑specific philanthropic programs for Arby’s and SONIC. This role focuses on program coordination, stakeholder support, customer service, and communications to help deliver meaningful community impact. 

The Community Impact Associate Manager works closely with franchisees, field teams, and internal stakeholders to support fundraising campaigns, teacher development programming, and community grant initiatives. This is a hands‑on, execution‑focused role ideal for a strong communicator with a service mindset and a passion for community engagement. 

This position is required onsite 4 days per week, typically Monday- Thursday

RESPONSIBILTIES    

Franchisee and Operations Support 

• Serve as primary liaison for franchisees and field teams for their community impact work 

• Assist with communications and coordination between brand teams, Foundation leadership and external stakeholders 

• Execute local grants nomination and distribution process on behalf of Arby’s and SONIC 

• Manage SONIC Disaster Relief fund, including communications and fund disbursement 

 Communications: Telling Our Story 

• Identify stories of impact and engagement within the brands and the communities we serve 

• Partner with Arby’s & SONIC social and communication teams to communicate impact and engagement stories both internally and externally 

Key Programs Supported 

• SONIC Teacher Development Program at Ron Clark Academy 

• Support the educator application and selection process 

• Coordinate logistics and provide support before, during and after training experiences 

• Act as a point of contact for teachers to ensure a positive and supportive experience. 

• In-Restaurant Fundraising Campaigns for Arby’s and SONIC 

• Assist with franchisee and field communications related to campaign materials, timing, and expectations 

• Support grant administration connected to the campaign 

• Manage incentive tracking, fulfillment, and reporting 

• Serve as a customer service contact for franchisees and field teams during the campaign period 

 

Job position includes the above responsibilities as well as other duties as assigned. 

EDUCATION QUALIFICATIONS

Minimum: 4 yr degree or equivalent experience

EXPERIENCE QUALIFICATIONS

Minimum: 3+yrs of experience in customer service, communications, nonprofit work, community engagement, program coordination, or a related field.

  

DESIRED KNOWLEDGE, SKILLS OR ABILITIES

• Strong collaborative skills  

• Excellent written and verbal communication skills 

• Highly relational with a service-minded approach to building relationships 

• Strong customer service skills with a proactive, solutions-oriented mindset 

• Self-starter 

• Microsoft Office Suite (Outlook, Word, Excel, Power Point) 

 

Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.

We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.