Job DetailsJob Location: Tonkin Honda - Portland, OR 97229Salary Range: $19.00 - $21.00 HourlyJob Category: ServiceRon Tonkin Honda is a renowned dealership dedicated to delivering outstanding customer service and offering a diverse range of top-quality vehicles. We take pride in our commitment to customer satisfaction and our collaborative team environment. We are currently looking for a motivated and customer-focused Rental Agent to join our dynamic team.
As a Rental Agent at Ron Tonkin Honda, you will manage the rental process for our customers, ensuring they have a seamless and enjoyable experience. Your primary responsibilities will include handling rental agreements, ensuring vehicle availability, and providing exceptional customer service.
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Why Join the Tonkin Family of Dealerships?
Family-Owned Culture with a People-First Approach – Be part of a respected organization that values relationships, integrity, and long-term success for both employees and customers.
Opportunities to Grow and Advance – With multiple dealerships and departments, Tonkin offers clear career paths and the chance to build a long-term future in the automotive industry
Collaborative, Team-Focused Environment – Work alongside supportive teammates and leadership that encourage development, communication, and shared success
Competitive Compensation and Benefits – Enjoy strong earning potential along with benefits and incentives designed to reward your hard work and performance
Reputation for Excellence and Stability – Join a well-established dealership group known for delivering quality service and maintaining a strong presence in the community
Rental Agent Job Responsibilities
Greet customers warmly and assist them with their rental needs
Explain rental terms and conditions clearly and concisely
Process rental agreements and ensure all necessary paperwork is completed accurately
Coordinate vehicle availability and ensure vehicles are clean and ready for rental
Handle customer inquiries, address concerns, and resolve any issues promptly and professionally
Maintain accurate records of rental transactions and customer information
Inspect rental vehicles upon return for any damages and process returns efficiently
Collaborate with other departments to ensure a smooth customer experience
Stay up-to-date with company policies, rental procedures, and industry best practices
Schedule: M-F
Rental Agent Benefits and Compensation
In addition to competitive pay, our benefits are designed to support you and your family…
Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
401(k) with Company Match
Generous Paid Time Off that begins accruing from Day 1
Exclusive employee pricing for you and your family on parts, service, and vehicles
QualificationsRental Agent Qualifications
High school diploma or equivalent
Previous experience in customer service, sales, or rental services preferred
Strong interpersonal and communication skills
Detail-oriented with excellent organizational abilities
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Proficient in basic computer skills, including Microsoft Office
Valid driver’s license with a clean driving record
Corporate Hiring Requirements: Must be at least 18 years of age, have a valid driver's license, clean driving record, and be able to pass a criminal background check and drug screen.
If you have a passion for customer service and are eager to join a reputable company, we’d love to hear from you. Apply today!
