ABOUT THE POSITION
The Digital Product Owner owns delivery of digital storefront initiatives by defining, prioritizing, and validating work for the squad. Translates business needs into clear, actionable requirements while maintaining ownership of the team backlog and delivery outcomes. Collaborates with engineering, design, QA, and business stakeholders to ensure alignment and successful execution. Brings strong ecommerce domain knowledge to guide decisions across composable storefront experiences built with React, Salesforce PWA Kit, Amplience CMS, and Salesforce Commerce Cloud. Scope of delivery and sphere of influence is within a single squad responsible for end-to-end delivery of emerging brand and regional sites.
HOW YOU’LL MAKE A DIFFERENCE
- Communicates status in daily meetings. Fosters constructive, collaborative, and effective communication with others, both internally and externally. Actively participates in planning, refinement, and retrospective reviews. Explains and simplifies complex information to stakeholders and team members.
- Owns and manages the team backlog. Prioritizes work based on business value, technical dependencies, and delivery goals. Ensures backlog is well-defined, groomed, and ready for sprint execution.
- Works with stakeholders to gather business requirements and translate them into clear user stories with defined acceptance criteria. Ensures requirements are actionable, testable, and aligned with business objectives.
- Drives alignment between business intent and technical implementation. Collaborates with engineering, design, and QA throughout the development lifecycle to clarify requirements and remove ambiguity.
- Defines user journeys, workflows, and functional requirements for ecommerce storefront features. Ensures traceability between requirements, implementation, and validation.
- Leads sprint planning and backlog refinement. Ensures stories are properly scoped, prioritized, and aligned with delivery timelines.
- Validates completed work against requirements and acceptance criteria. Participates in demos and release readiness activities to ensure quality and completeness of delivered features.
- Applies ecommerce domain knowledge to guide prioritization and decision-making. Understands key storefront flows including product discovery, PDP, cart, checkout, and order lifecycle.
- Identifies risks, dependencies, and gaps in requirements. Proactively works with teams to mitigate issues and maintain delivery momentum.
- Creates and maintains documentation for features, workflows, and business logic. Helps standardize requirement-writing and backlog management practices across the team.
- Identifies opportunities to improve delivery processes, requirement clarity, and cross-team communication.
- Performs other duties as assigned.
YOU ARE
Strong analytical and problem-solving skills
Excellent project and time management skills
Ability to collaborate and influence without authority
Strong written and oral communication skills
Problem Solving: Identifies and solves complex problems that impact multiple areas. Applies independent analysis based on in-depth research and critical thinking to recommend solutions.
Decisions: Routinely analyzes unique issues or problems and functions with a high degree of autonomy.
Knowledge: Requires specialized knowledge and expertise in own job discipline and deep experience in integrating related disciplinary knowledge. Applies specialized knowledge of industry standards/practices on key projects and initiatives.
Business Acumen: Interprets internal/external business challenges. Recommends best practices to improve products, processes, or services to distinguish from the competition.
Communication & Influence: Communicates difficult concepts and negotiates with others to adopt a different point of view. Converts technical information to compelling business context and advice.
Impact: Decisions will have significant impact to multiple departments or disciplines.
YOU HAVE
Bachelor’s degree, applicable certification, or equivalent experience
Typically requires 4–6+ years of professional experience
Experience in a Product Owner, Business Analyst, or similar role
Strong experience writing user stories and acceptance criteria
Experience owning and managing a backlog in an agile environment
Strong understanding of ecommerce storefronts and customer journeys
Experience working with cross functional teams including engineering, design, and QA
Familiarity with composable or headless architectures preferred
Familiarity with React-based storefronts or modern web applications preferred
Familiarity with CMS-driven content and workflows preferred
Experience with backlog management tools (e.g., Jira)
Exposure to retail or ecommerce solutions preferred
#LI-SA1
#Hybrid
This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.
