Final Mile Routing Analyst

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Job Description:

We are immediately hiring a Final Mile Routing Analyst in New Albany, OH for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.

• Pay Type: Exempt / Salary paid Twice Per Month

• Annual Salary Pay: $53,000 - $55,000 per year based on experience

• Schedule: Monday through Friday from 7:00 a.m. until 4:30 p.m. Additional hours and days as needed to support business needs.

When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

Here are a few of the many benefits when working with us:

• Medical, Dental, Vision Benefits start at 30 Days

• 401 (K) Savings Plan with a company match

• Discounted employee stock purchase options

• Quality employee discounts that actually save you money on tools, cars, appliances, travel and more

• All major holidays paid and Paid time off within your first year

• Up to 12 weeks paid maternity leave

The Final Mile Routing Analyst is responsible for optimizing last‑mile delivery routes to ensure timely, efficient, and customer‑focused execution. This role analyzes inbound volumes, service commitments, and capacity constraints to build and adjust routes that meet service level agreements (SLAs) while maximizing utilization and minimizing cost.

The analyst proactively manages zone structures, balances routes across service types, and monitors key performance metrics such as on‑time delivery, first offer success, and in‑home delivery windows. When service issues or missed SLAs occur, the analyst investigates root causes and partners with cross‑functional teams to implement corrective solutions.

This role plays a critical part in continuous improvement efforts by using data‑driven insights to recommend process enhancements, document standard operating procedures (SOPs), and support scalable, repeatable routing practices across the network.

Summary

The Transportation Analyst is responsible for managing Transportation Management business processes (i.e. procurement, Freight Bill Audit & Payment, Shipment Planning & Execution) to ensure that Ryder's solutions are meeting customer requirements. This position will handle repeatable analysis and tasks driving continuous cost and service improvement by recommending and implementing stated improvements. The position will require both customer and carrier interfacing and capable of representing Ryder in customer meetings.

Essential Functions

• Monitor and manage key performance indicators and execute root cause analysis utilizing TM operating systems.
• Provide all support function activity including accuracy and timeliness of data processing, reporting analysis, and all other customer specific inquiries.
• Interact with clients in resolving problems and coordinating implementations.
• Cohesively work with internal SME(s) to resolve problems and/or support implementations.
• Process and distribute weekly and monthly customer metrics and develop customer performance reports.
• Prepare various reports as required or any support document needed as well as updating SCLM and SCMP.
• Initiates continuous process improvement activities and monitors results.
• Responsible to measure the transportation networks cost and service performance as well as analyze, implement, and develop improvement initiatives in support of the Account Executive.
• Coordinate the activities of TM procurement to achieve best cost/service solution network.
• Responsible for preparation in support of client quarterly and monthly account reviews.
• Evaluate, quantify and present opportunities for continuous improvement at assigned accounts.

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Strong verbal and written communication skills , Required
• Bilingual, French and English (for Quebec Locations only), Required
• Strong planning and organizational skills, Required
• Possesses a high degree of initiative, Required
• Demonstrates analytical skills, Required
• Demonstrates problem solving skills, Required
• Excellent interpretation of complex statistical data, Required
• Demonstrates customer service skills, Required
• Develops and delivers effective presentations, Required
• Excellent interpersonal skills, Required
• Detail oriented and customer focus, Required
• Possesses a high degree of initiative, Required

Qualifications

• College degree/Technical Certification in in Business, Logistics, Transportation. A combination of other education and experiences will be considered., Required
• Bachelor's Degree in Business, Logistics, Transportation, Preferred
• 2 years or more in industry related experience required, Required
• 2 years or more in experience in custom and flow of freight as well as Transportation Management, Required
• Must be computer literate and able to use the Microsoft Office Suite (Excel, Word, Access & PowerPoint required) as well as internet for work related matters Beginner, Required

Travel
None
 

DOT Regulated
No

Customer Logistics Manager: Chance- Ryder. 116. Leaders in Logistics 🌏 – YouTube

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Job Category

Transportation

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type:

Salaried

Minimum Pay Range:

53000

Maximum Pay Range:

55000

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note:

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. 

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire.  During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.

Current Employees:

If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.

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