The Onsite General Manager is responsible for the overall operation of the property and the day-to-day implementation of policies, procedures and programs that ensure a well-managed, well-maintained building and ensures compliance with all applicable regulatory agencies and federal, state and local laws. The General Manager works closely with the Board of Directors of the association to manage the day-to-day operations of the community including fiscal management, facilities management, record keeping and communication.
RESPONSIBILITIES:
- Assist with implementation of Board policy and directives within the scope of the management agreement. Works with the board on strategic initiatives, policy governance and association projects.
- Supervise all the staff at the community.
- Assist with employee hiring, training, supervising, and performance management.
- Assist with preparing schedules and establishing priorities for routine and special work projects.
- Assist with annual budget.
- Supervise the operation and administration of the Association in accordance with management agreement and the Association's policies and procedures.
- Act as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
- Perform/Direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
- Review monthly financial reports and ensure management summary is submitted to the association Board of Directors.
- Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.
- Attend Board meetings per the management agreement and community events as needed.
- Prepare Board packages according to established time frames.
- Ensure Board of Directors is aware of legal actions involving the Association.
- Maintain unit and contract files relating to the operations of the Association.
- Assist Board of Directors/ARB with architectural review process and/or routine inspections as necessary.
- Responsible for routine and special project vendor management including procurement as well as performance evaluation as contracted.
- Responsible for oversight of Marquis staff as contract provides.
- Coordinate and/or oversee inspection of building facilities and/or common area and arrange appropriate follow-up actions as required.
- Other duties as assigned.
Qualifications
QUALIFICATIONS:
- Valid Florida Community Association Manager License (LCAM) required.
- Associate or bachelor’s Degree preferred.
- Food Service Certification (FSC), or willingness to obtain, required.
- Solid knowledge of Microsoft Outlook, Excel, and Word.
- Solid knowledge of Construction and Restoration.
- Strong leadership abilities and comfort with public speaking (small and large groups).
- Conflict resolution skills.
- Ability to meet deadlines and address time-sensitive issues.
- Superior multi-tasking skills.
- Excellent written and verbal communication.
- Ability to provide high-level customer service with astute attention to detail and organization.
- Must be a team player.
- Ability to manage workflow amid shifting priorities.
- Adaptable and dependable with a solid attendance record.
- Professional and respectful demeanor with all staff and guests at all times.
#LI-MA1
