Associa is currently looking for a Gatehouse and Community Attendant to join our team in Sandia Park, NM. As a Gatehouse and Community Attendant, you will generally assist with providing guests with information, directions and ensuring the community center is in order.
Position Overview
- This is a part-time position scheduled for three days per week, 24–30 hours.
- The Gatehouse Attendant will typically work Tuesday through Thursday, with occasional availability needed to fill in for staff time off.
Gatehouse Hours
- Summer: Mon–Fri 8:00 a.m.–5:00 p.m.; Sat–Sun 9:00 a.m.–4:00 p.m.
- Winter: Mon–Sat 8:30 a.m.–3:30 p.m.; Closed Sundays
How Our Employees Make an Impact
- Gatehouse Attendants play a key role in maintaining a safe, welcoming, and well-managed community.
- Their presence supports security, customer service, and the smooth operation of community facilities.
Key Responsibilities
- Greet visitors, monitor access, and assist with inquiries to ensure a secure environment.
- Check in visitors, guests, and vendors before allowing entry.
- Make daily rounds of the community, including wells and the community center, ensuring safety and reporting concerns and Well alarms.
- Observe the community during rounds to prevent theft, property damage, safety violations, or rule infractions.
- Provide excellent communication and customer service to residents and guests.
- Maintain organization and work independently with minimal supervision.
- Conduct parking and traffic enforcement as needed.
- Open the pool/spa during summer months and perform light cleaning duties.
- Ensure the community center is orderly, including light janitorial tasks (emptying trash, sweeping, wiping counters, restocking supplies).
- Assist with basic pool maintenance, including netting, vacuuming, and related tasks.
- Other duties as assigned.
Compensation: $15.97/hour, direct experience highly considered
Qualifications
- Proficiency with basic computer skills, printers, and Microsoft Office (Word, Excel, Outlook).
- Professional communication skills (phone, written, verbal, interpersonal).
- Strong customer service abilities.
- Self-motivated, proactive, detail-oriented, and able to work as part of a team.
- Strong time-management and prioritization skills.
- Ability to interpret and complete verbal and written instructions.
- Knowledge of conflict-resolution techniques.
- Ability to lift up to 20 pounds and perform light cleaning tasks (sweeping, emptying trash, etc.).
Qualifications
- Experience with office equipment and computers.
- Prior experience in similar roles is helpful but not required.
- Strong communication and interpersonal skills.
- Ability to work efficiently in a self-directed environment.
- A full list of duties will be provided to applicants.
