Siddons-Martin Emergency Group Benefits Employee-owned company! Monday-Friday schedule
Company Sponsored Benefits: • Medical (PPO & HDHP options), Company HSA match, Dental, Vision, Short-Term Disability, Accident and Hospital Indemnity Insurance, Telehealth, Voluntary Life Insurance, Voluntary Critical Illness • 401K with Employer Match • Employee Stock Ownership Program • Paid Holidays and Paid Time Off • 4 Weeks Paid Parental Leave • Paid Training & Safety Equipment
Company Paid Benefits: • Basic Life & AD&D, Critical Illness • Insurance, Long-Term Disability • Employee Assistance Program • Verizon Wireless Company Discount (eligibility requirements)
Summary Perform repair work and preventative maintenance on emergency vehicles. Troubleshoot problems specializing in emergency equipment.
Duties and Responsibilities • Responsible for the service and repair of all fire apparatus equipment. • Testing and repairing equipment by traveling to the location of the customer. • Provide troubleshooting and performing installation of equipment. • Attending to the needs of the customer whenever required. • Provide confirmation that equipment is functional. • Provide telephone support to the customer in order to perform troubleshooting. • Follow through to ensure equipment is in proper working condition after performing troubleshooting.
Qualifications • Must be willing to travel within an assigned territory. • Must be dependable. • Excellent customer service skills, both verbal and written. • Must assume responsibility for high quality of repair process. • Must have the ability to work independently or with less supervision • Should have excellent verbal communication skills • Must have the ability to work under pressure • Ability to manage service calls
Education and/or Experience • High School Diploma or GED • Clean driving record with or able to obtain a Class B non-exempt CDL driver license • Knowledge of repair principles and procedures in all areas of the Heavy Truck Repair Industry
Certificates, Licenses, Registrations • EVT (Emergency Vehicle Technician) and ASE Heavy Truck Certifications are a plus
Physical Demands While performing the duties of this job, the employee is regularly required to use hands to handle or feel; reach with hands and arms; and talk or hear. The employee is regularly required to stand; walk; and stoop, kneel, crouch or crawl. The employee is occasionally required to sit and climb or balance. The employee is occasionally required to walk stairs and/or climb ladders. The employee must occasionally lift and/or move objects up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
