Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group’s Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems. Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com.
Position Summary: Do you share Hornblower's passion for providing amazing experiences? If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you. As we say at Hornblower, why work when you can cruise? The successful Captains greet all guests and ensure each guest is attended to in an appropriate manner ensuring consistently high levels of safety, quality, service, and guest satisfaction, while maintaining a high level of profitability. Duties and Responsibilities: •Oversees training of marine crew in Marine Safety, Seamanship and Security. •Responsible for overseeing safe operations onboard each vessel. •Assists Director of Marine Operations in overseeing fleet’s documentation, including logs, licensing information andsafety records. •Assists in Vector Solution’s Industry Safe; includes entering incident reports online, editing spreadsheets pertaining toincident reports and attending monthly Industry Safe meeting with Director of Marine Operations/Port Safety Officer •Oversees schedule for weekly marine operations. •Oversees scheduling of preventative maintenance and daily tasks. •Responsible for maintaining a 90% or better Helm score. •Manages vessel docking and fueling schedules. •Attends weekly catering meetings and schedules according •Maintains the vessels to USCG and other regulatory agency standards •Performs all duties of the captain of the vessel •OTHER DUTIES AND RESPONSIBILITIES: •Maintains current licenses and certifications. •Accurately completes all documentation including payroll, time sheets, revenue reports, paperwork, and invoicespromptly. •Understands all CCUS policies and procedures relating to the employee’s role within the company. Violations will besubject to disciplinary action, up to and including termination of employment. •Maintains a neat, clean, and well-groomed appearance (specific standards available in the Employee Handbook).
Requirements & Qualifications: •High level of competency using Microsoft Office programs. •USCG 100-ton master’s license. •First Aid and CPR certifications required. •Previous training experience required. •Computer-based training development experience helpful. •Organizational, electronic file management and database experience required. •Will be required to be available for work weekends and on all major holidays.
The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader. EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.
