HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment. Our Outpatient services specialize in treatment mental health and substance use disorders with treatment and skills groups, as well as community resources.
Outpatient programs provide trauma-informed care aimed at reducing the harmful impacts of substance use. Participants and their counselors work collaboratively to design an integrated, individualized, strengths-based treatment experience geared towards addressing each client’s specific needs and goals. Outpatient programs provide Individual and group therapy, individualized case management, treatment planning, drug and alcohol counseling, crisis intervention, and connection to social support services.
Benefits and perks: • HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more! • Employees qualify for public loan forgiveness programs • Training and professional development opportunities • Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.
JOB SUMMARY HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.
The Outpatient Program is specifically designed for people who struggle with substance use disorders, mental health issues or co-occurring disorders. The Outpatient Program works with high-risk populations from a variety of backgrounds. Our programs are open and welcoming to adult participants, of any gender identity. We accept the majority of participants who seek Outpatient treatment, including walk-in’s, referrals from other agencies and step-down transitional clients from residential treatment programs. Under the direction of the SF Adult OP Program Manager and the Divisional Director of Outpatient Services, the LPHA Supervisor II functions as the on-site supervisor of clinical staff and the liaison between mental health services and other internal agency components as well as outside entities. This position oversees all clinical services as part of the Intensive Outpatient, Outpatient and Recovery Support Services programs, all housed at 1563 Mission St. Incumbent works closely with Director of Clinical Care to ensure efficacy and quality of behavioral health services.
KEY RESPONSIBILITIES • Provide administrative supervision to all masters-level LPHA clinicians at the outpatient program to meet professional, clinical, productivity and compliance standards. • Provides supervision and oversite of all Outpatient clinical staff. • Provides documentation oversite to SUD counseling team overseeing DMC treatment team formation and functioning. • Coordinates with compliance team and program QA to ensure DMC documentation compliance by clinical staff. • Completes monthly chart reviews of open and closed charts. • Contributes to the creation of the clinical schedule. • Assigns clients to staff and therapists, creating the agenda for the weekly staff meeting. • Works alongside the SUD Counseling Lead and SUD counselors to provide comprehensive, trauma-informed and harm reduction care. • Furthers and grows the program by coordinating staff and clinical services to expand and meet clients’ needs. • Interviews, onboard, and training new staff. • Respond to client crises and attend to program milieu on a daily basis. • Covers groups and individual sessions when clinicians are absent. This may include carrying a small caseload of substance use counseling and/or therapy clients. • Coordinates care with the medical team, including psychiatry, at HealthRIGHT 360 (HR360) clinics • Supervises the OP Intake and Outreach Team to ensure clients access to Outpatient services. Administrative Responsibilities: • The Outpatient LPHA Supervisor acts as a liaison between the mental health facility staff and other internal agency components and outside entities. • Assists facility staff in the creation of a clinical schedule. • Assigns staff to groups and assigns clients to staff and student therapists. • Ensures mental health coverage for the facility and actively manages therapist caseloads to ensure productivity meets agency requirements. • Each therapist is expected to provide 20 hours of direct services weekly with a combination of group and individual services. • Ensure mental health coverage for the facility (e.g., assists staff in coordinating time off, ensuring coverage during the holidays and minimizing gaps in coverage due to required training, etc.). • Provides oversight for all treatment teams under the Drug Medi-Cal (DMC) model, which includes ensuring clinical team leaders/therapists meet with their teams on a weekly basis and attend to all administrative and compliance requirements, (e.g., adhering to strict DMC review and signature timelines for paperwork and completion of all action/follow-up items, etc.). • Conduct Medi-Cal eligibility for clients referred to mental health services as well as for clients referred to HR360 clinics for medication evaluations. • Send the clinic referrals from facility to the designated liaison at the clinic who handles Mental Health referrals. • Receive clinic appointments and follow through to ensure staff and clients are aware of scheduled appointments. • Assist in ensuring timely correction of errors for staff relating to multiple EHR systems with a maximum turnaround time of 24 business hours. • Provide consultation as needed for staff at all levels within the facility. • Assist with psychological crises either directly or by assigning other mental health staff as appropriate. • Serves to ‘set the tone’ of treatment by working to establish, maintain and foster an environment of safety within the treatment facility. • Works to maintain and foster staff morale within the facility. • Works to establish and maintain staff compliance with DMC documentation requirements. Direct Service Responsibilities: • Conducts assessments, provides individual therapy, conducts curriculum-based classes and process groups, and provides crisis intervention services as needed. • Covers clinical services as needed, including when clinical staff are on planned or unplanned absences. Individual Treatment Responsibilities: • Manages an individual therapy caseload as needed. • Performs individual psychotherapy services on an outpatient basis as needed. • Provides counseling, support and psychoeducation about health and mental health problems that include screening clients for appropriate levels of services, assessments, treatment planning, case management, and referrals. • Maintains confidentiality while working as part of a treatment team and adhering with program norms. • Participate in case conferences, treatment planning and clinical discussions to provide holistic care. • Communicates with prescribing psychiatrists regarding psychotropic medication compliance, side effects, and follow up appointments. Treatment Setting Responsibilities: • Facilitates/co-facilitates process and psycho-educational groups for chronically mentally ill adults with co-morbid substance abuse diagnoses. • Assists OP Intake Team with initial psychological assessments for individuals seeking admission to program. • Assists clients and their care coordinators with referrals and other linkages to community resources. • Performs floor duties in the milieu that include (but are not limited to) assisting clients in coordinating appointments and transportation, overseeing client participation in program activities, and mediating client conflict when it arises. • Actively participate with the treatment team to continuously assess and refine clinical programming efforts. Manages client risk and crisis intervention. • Attends staff and agency meetings. • Participates in agency trainings as required. Complies with Board requirements for license registration/renewal. Documentation Responsibilities: • Conducts assessments, develops treatment plans, completes release and consent forms, billing and reporting paperwork in hard copy and online in various electronic systems. • Completes Medicare, Medi-Cal, and Drug Medi-Cal documentation and billing. • Documents intakes, discharges, individual and group services delivered in various electronic systems in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluation requirements. And perform other duties as assigned.
QUALIFICATIONS Education, Certification, and Experience • BBS Registration with 2 years of therapist experience & 2 years of supervisory experience. Clinical Supervisor eligible preferred. OR • BBS License with 1 year of supervisory experience. • Experience with Welligent/AVATAR/EPIC EHR systems. • Experience with Drug Medi-Cal procedures. • Experience in dual diagnosis substance abuse treatment in an inpatient or outpatient or outpatient community mental health setting. • Supervised experience in mental health or psychiatric setting with varied populations. • Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency. • First Aid Certified within 30 days of employment. • CPR Certified within 30 days of employment. Desired: • Clinical experience and understanding of issues related to HIV/AIDS.
We will consider for employment qualified applicants with arrest and conviction records.
