Job Summary: The Program Assistant is responsible for the provision of a wide range of administrative duties supporting the day-to-day function of the domestic violence programs. The position will support, and work in concert with, the program coordinator, group facilitators, and clients as needed.
Essential Duties/Responsibilities: • Maintaining physical files, reception/security area, and the overall front-line operations • Sending communications via text message, letters, or phone calls as needed • Adhering to best practices related to gender responsive and trauma informed strategies • Cultivating and maintaining professional relationships with the guests/clients and staff who enter the building • All other duties as assigned by the Program Coordinator
Required Skills/Abilities: • Excellent communication and organizational skills along with attention to detail. • Excellent time management skills with a proven ability to meet deadlines. • Ability to multi-task and function well in a high-paced environment.
Preferred Skills/Abilities: • Fluency in Spanish is preferred
Required Education and Experience: • Experience with Data collection and submission required • Experience with Excel, Microsoft 365, Microsoft Word and database portals required • Minimum 2 years’ experience working in an office setting providing customer services both on and in person required • Minimum of High School Diploma associates degree or administrative training certificate preferred
Travel requirements: • Minimal Travel – as needed for training, seminars, program events, etc.
