

Guy Carpenter is looking for a brilliant and talented candidate to join our Client Service team as an “Associate I - Transactional Services” based in Milan.
The Team is responsible for the preparation and management of all monthly and annual financial reporting and the controllership operations for Italy.
What can you expect:
Main activities and reponsibilities:
Processes technical accounts for assigned clients;
Directs individuals to assess and submit client and/or reinsurer presentation materials and communications to resolve difficult questions and secure reinsurer agreements and payments of claims and account balances;
Manage transactional processes and ensures assigned tasks are managed effectively and in a timely manner ensuring Client measurement Service Level Agreements (SLAs) are adhered to in order to provide services in an efficient, effective and regulatory compliant manner;
Participates in department meetings and activities to share opinions, ideas, knowledge and solutions, and provides inputs for the evolution of the operational model in order to promote new process improvement ideas that leverage technology solutions;
Develops complex information on accounting/claims process for Request for Proposal (RFP) and sales opportunities in order to drive business growth;
Manages settlement of funds to and from Client in a timely manner to ensure all applicable contractual payment terms; warranties and/or conditions are met;
Implements processes to carry out reinsurance audit/reviews with clients and reinsurers and reviews open claims and/or premium activity, reconciles records to facilitate the review/audit process to ensure process quality;
Collaborates with peers on difficult or contentious reinsurance developments, supporting and providing training, mentoring and guidance within the team and/or department for all aspects of reinsurance service processing to assist with trouble shooting and to develop team resources.;
Establishes and drives relationships with Brokers, Clients and Markets to understand issues to resolve problems and queries and review working practices.
Requirements:
Bachelor/Master’s Degree in Finance, Economics or similar;
A minimum of 3 years of experience in international environments;
Experience in an Reinsurance Broker will be considered a plus;
Excellent interpersonal and communication skills, with the ability to build relationships with different stakeholders;
Able to work independently and within a cross-functional team, managing multiple priorities and deadlines in a fast-paced environment;
Proficiency in both English and Italian.
Why joining our team?
Be part of a reputable and recognized brand in reinsurance brokerage by working with and learning from industry leading experts in the field, from around the globe;
Unprecedented opportunity to meaningfully impact our clients and make a difference;
Outstanding benefits and learning programs, international environment and career growth opportunities.