- Maintain and strictly abide by state sanitation/health regulations and hotel requirements.
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
- Maintain complete knowledge of all menu items, prices, liquor brands, beers, and non-alcoholic selections available.
- Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department.
- Assists with implementing short- and long-range financial objectives for the Food and Beverage Department consistent with property objectives.
- Assist with training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Handle guest complaints ensuring guest satisfaction.
- Other duties as assigned.
Responsibilities
Assists with the supervision and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability. Ensures all policies and procedures are enforced and adhered to. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff.
Qualifications
- Minimum of two years’ experience in a similar position; previous supervisory experience preferred.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- High school graduate or equivalent; college degree in hospitality management, business, and/or culinary preferred.
- Food handling certificate and/or alcohol awareness training.
- Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals.
- Bilingual English/Spanish a plus.
- Knowledge of local activities and attractions appropriate for restaurant clientele.
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!
