

As an experienced program manager for Chase Travel product portfolios, your role is pivotal in the strategic oversight and success of complex programs. You are responsible for aligning program goals with the overarching business strategy, ensuring that all initiatives contribute to the portfolio's success. A key aspect of your role involves identifying and mitigating risks early to minimize their impact on program delivery. You act as the primary contact for Product Owners and stakeholders, facilitating clear communication and alignment across various workstreams. Coordination with other program managers and partners is essential to leverage synergies and drive success. You oversee high-risk initiatives, closely monitoring progress to ensure the timely delivery of milestones. Implementing best practices and fostering innovation are crucial to adapting to changing needs. Regular updates to leadership and stakeholders are provided to maintain transparency and accountability. By focusing on these areas, you effectively manage the portfolios and ensure successful program delivery.
You will be aligned to one or more Product Owner as their key Point of Contact, and for all workstreams required to support program work including: Chase Travel Product Quad (General Manager, Product Owner and Area Product Owners, Tech Engineers, Design and Content leads, Data and Analytic leads), Agility Leads, Product Delivery Managers, business workstream owners (Servicing, Supplier Relations, Partner, Frosch Corp, Frosch Leisure, Operations, Lodging, Marketing, Legal, Risk, Controls, Compliance, TCPA, etc.), as well as our CCB partners including, Rewards, Card and Co/Brand.
You will also be responsible for ensuring full alignment and inter-dependency management of portfolios they manage with other Chase Travel Program/ Portfolio managers’ portfolios.
Job Responsibilities:
Required Qualifications, Capabilities and Skills:
Preferred Qualifications, capabilities and skills:
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans