Requirement Gathering & Analysis: Collaborate with stakeholders (business units, product owners, end-users) to elicit, analyze, and prioritize business requirements, translating them into clear, actionable specifications.
Documentation Excellence: Create and maintain high-quality documentation, including:
Agile user stories with clear acceptance criteria.
Functional Specifications Document (FSD), Business Requirements Document (BRD), and Scope Statements.
Process flows, use case diagrams, and data flow diagrams to visualize requirements.
Project scope documents to ensure alignment and manage scope creep.
Process Design & Optimization: Map and document current (as-is) and future (to-be) business processes, identifying inefficiencies and recommending streamlined workflows.
Mockups & Prototyping: Design wireframes, mockups, and interactive prototypes (using tools like Figma) to visualize user interfaces and validate requirements with stakeholders.
Research & Analysis: Conduct thorough market, competitor, and user research to inform product strategy, validate requirements, and identify opportunities for innovation.
Stakeholder Facilitation: Lead workshops, interviews, and JAD (Joint Application Design) sessions to align stakeholders, resolve conflicts, and drive consensus on requirements and priorities.
Go-To Resource: Act as the primary point of contact for clarifying requirements, resolving ambiguities, and providing insights to development teams, QA, and leadership.
Agile & Best Practices: Champion Agile methodologies (Scrum/Kanban), ensuring user stories are well-defined, prioritized, and refined in backlog grooming sessions. Implement BA best practices (e.g., BABOK guidelines) to ensure consistency and quality.
Change Management: Manage requirement changes through structured processes, assessing impacts on scope, timeline, and resources, and communicating updates effectively.
Testing & Validation: Collaborate with QA teams to develop test cases, ensure requirements traceability, and validate that deliverables meet business needs through UAT (User Acceptance Testing).
Metrics & Reporting: Define KPIs and success criteria for projects, track progress, and provide actionable reports to stakeholders to support decision-making.
Continuous Improvement: Proactively identify opportunities to enhance BA processes, tools, and templates, fostering a culture of excellence and innovation.
