Qualifications
Bachelor’s or master’s degree in computer science, Information Technology, or a related field.
Additional Information
REQUIREMENTS:
- Total Experience:7.5+ years
- Should be able to lead end-to-end Salesforce Health Cloud solution architecture and delivery for large, enterprise healthcare implementations.
- Deep expertise in Health Cloud features, including Patient/Member Profiles, Care Plans, Care Programs, Care Teams, Health Timelines, Assessments, Care Gaps, and Utilization Management.
Strong leadership in translating complex healthcare business requirements into scalable Salesforce Health Cloud solutions. - Should be able to drive architectural decisions covering Salesforce core, Health Cloud extensions, integrations, data models, and automation.
- Should have hands-on leadership experience with Apex, Lightning Web Components (LWC), Flows, Triggers, Batch Apex, and Salesforce APIs.
- Should be able to define and govern integration architecture using REST/SOAP APIs, middleware, and healthcare standards such as FHIR and HL7.
- Must have strong understanding of EHR/EMR integrations, payer/provider workflows, and patient/member lifecycle management.
- Should be able to lead all phases of the delivery lifecycle requirements, solution design, development, testing, deployment, and post-go-live support.
- Provide technical governance, conduct design/code reviews, and manage architectural risks and technical debt.
- Should be able to lead and mentor multi-shore Salesforce teams, including developers, admins, QA, and offshore delivery teams.
- Should have hands-on experience with DevOps and CI/CD tools such as Copado, Git, Azure DevOps, Jenkins.
- Should be able to collaborate closely with program managers to manage scope, timelines, risks, and delivery commitments.
- Should be able to drive innovation and continuous improvement, including PoCs, adoption of new Salesforce Health Cloud features, and platform enhancements.
- Should be able to participate in roadmap planning, release strategy, and long-term platform evolution discussions.
- Must have strong experience working in Agile / Scaled Agile environments, supporting sprint planning and release management.
- Excellent communication, leadership, decision-making, and stakeholder management skills.
- Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery.
- Being able to understand and relate technology integration scenarios and be able to apply these learnings in complex troubleshooting scenarios.
RESPONSIBILITIES:
- Understanding the client’s business use cases and technical requirements and be able to convert them into technical design which elegantly meets the requirements.
- Mapping decisions with requirements and be able to translate the same to developers.
- Identifying different solutions and being able to narrow down the best option that meets the client’s requirements.
- Own overall Health Cloud technical strategy, ensuring scalability, security, and compliance with healthcare regulations (HIPAA/PHI).Showcasing a consulting mindset by acting as a solution provider rather than an order taker.
- Act as a trusted advisor for business stakeholders, architects, and senior leadership on Health Cloud capabilities and best practices.
- Review and approve high-level and low-level technical designs, ensuring alignment with enterprise architecture standards.
- Ensure adoption of Salesforce best practices, governor limit optimization, performance tuning, and code quality standards.
- Guide teams on Salesforce security model, data access, sharing rules, consent management, and compliance needs.
- Identifying project/service stakeholders at an early stage and working with them to ensure that the
- Act as a bridge between business stakeholders and Salesforce technical teams.
- Collaborate with Salesforce Architects and Developers to design scalable, best-practice solutions.
- Validate solution feasibility against Salesforce platform capabilities and project constraints.
- Prepare and maintain process flows, business process models, functional diagrams, and documentation.
- Participate actively in Agile/Scrum ceremonies including sprint planning, backlog grooming, daily stand-ups, sprint reviews, and retrospectives.
- Act as a trusted advisor to users by explaining Salesforce capabilities and solution trade-offs.
- Support user adoption through training materials, user guides, and release notes.
- Analyze existing Salesforce implementations and recommend process improvements and optimization opportunities.
- Defining guidelines and benchmarks for NFR considerations during project implementation
- Writing and reviewing design document explaining overall architecture, framework, and high-level design of the application for the developers
- Reviewing architecture and design on various aspects like extensibility, scalability, security, design patterns, user experience, NFRs, etc., and ensure that all relevant best practices are followed.
- Developing and designing the overall solution for defined functional and non-functional requirements; and defining technologies, patterns, and frameworks to materialize it
- Understanding and relating technology integration scenarios and applying these learnings in projects
- Resolving issues that are raised during code/review, through exhaustive systematic analysis of the root cause, and being able to justify the decision taken.
- Carrying out POCs to make sure that suggested design/technologies meet the requirements.
