Work Student, Jira & Confluence Analyst (all genders)

TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.

We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?

Responsibilities

As a Work Student Jira & Confluence Analyst in the Enterprise Work Management and Atlassian space, you support the Project Management Office and delivery tooling teams in operating and continuously improving Jira and Confluence usage across the organisation. You work under close guidance and within established standards, focusing on learning, documentation, and reliable execution.

• Support day-to-day Jira and Confluence operations within existing projects and spaces

• Assist with basic configuration tasks such as workflows, issue types, fields, dashboards, and permissions using approved templates

• Help maintain Confluence space structures, page organisation, and access rights

• Support documentation of tooling standards, usage guidelines, and how-to content

• Assist in preparing simple dashboards and reports to support team-level visibility and transparency

• Contribute to data quality improvements including issue hygiene and consistent field usage

• Support onboarding activities and user enablement related to Jira and Confluence

• Help analyse incoming requests, incidents, and improvement ideas and escalate appropriately

• Participate in continuous improvement initiatives related to Atlassian tooling and SDLC support

• All activities are performed under guidance and do not involve independent changes to production-critical configurations.

Requirements

• Enrolled student (all genders) at a university or college, ideally in Business Informatics, Information Systems, Computer Science, or a related field

• Curiosity and openness to learning new tools, concepts, and ways of working

• Strong interest in enterprise tooling, digital workflows, and collaboration at scale

• Basic Agile knowledge such as Scrum or Kanban

• First Jira / Confluence exposure through studies, internships, or personal projects is a plus

• Analytical mindset with attention to detail and structured problem-solving skills

• Ability to produce clear documentation and follow defined standards and processes

• Reliable & organised working style and comfort operating under guidance

• Good communication skills and openness to feedback

• Fluency in English is mandatory; additional languages are a plus

What we offer

• The contract location will be Göppingen, Germany

• Make an impact! Take ownership of your own projects and contribute meaningfully to international initiatives. Your passion and skills will directly support our day-to-day operations and business success. 

• Our Working Students in Germany receive a competitive monthly salary:

  • €1,566 for a 20-hour/week contract

  • €1,253 for a 16-hour/week contract

  • €1,400 for a full-time internship position

• Whether you're looking to gain your first professional experience through a mandatory internship or seeking exciting, flexible tasks alongside your studies - we’ve got the right opportunity for you. We also support Bachelor’s and Master’s thesis projects. You will additionally benefit from trust-based working hours that flexibly align with your academic schedule.

• Make yourself at home! We don't wear ties. In our casual office atmosphere, you can wear whatever you want and enjoy your breaks in one of our many lounge areas

• Hungry for knowledge? Our TeamViewer Library offers a wide range of industry-related books selections, and our E-Learning Center is available 24/7

• We truly live and celebrate our cultural diversity! Our colleagues come from more than 80 countries and speak more than 40 languages

• We work hard and play harder! Look forward to our company celebrations, team events and other social gatherings

• No matter if you are using private or public transportation means, we offer travel subsidy to all our students

• Attractive workstations with modern and ergonomic equipment, fruits, soft drinks, sports offerings and many other corporate benefits wait for you!

• Our students are the potential employees of "tomorrow" - After your studies, you will have good chances of starting a full-time job

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.