$120K – $192KSeniorFull Time
Hi, I'm Cassie Alexander, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.
CSG Forte Payments processes hundreds of billions of dollars in payments every year for hundreds of thousands of merchants across various industries providing them with an omnichannel payment solution.
Our Bill payment solution is a B2B2C product that provides a fully configurable turn-key solution for merchants to seamlessly collect their receivables. Billions of dollars in bill payments are collected through Web, Phone and SMS.
Our Sr./Group Product Management – Bill Payment is a player-coach role responsible for the day-to-day management of Invoice and BillPayment suite of product. You will work closely with the Executive Director to set the strategic direction for the product that supports the growth strategies for Invoice and BillPayment solutions.
We are looking for a Sr./Group Product Management – Bill Payment who will:
Be involved with product throughout all stages of life cycle (conception, definition, development, release and post-release activities).
Gather data on new product ideas and evaluates them for financial and market potential.
Work with product development on new products and current product enhancements.
Ensure achievement of strategic revenue objectives for the product.
Play a proactive role in product planning and design to ensure the product is differentiated from competitors.
Work closely with training, sales, customer support and product support on positioning products, designing demos, developing training courses, etc.
Identify market needs and opportunities to enhance Invoice and Bill Payment products and create execution plans to capitalize on these opportunities.
Remain connected to customers to ensure merchant and partner experience continues to evolve in line with market needs and company revenue and profitability goals.
Manage and report on the key metrics for the initiatives associated with Merchant and Partner Onboarding experience.
Partner with sales, marketing, and operations to develop our strategic go-to-market approach, roadmaps, etc.
Work with R&D and Operations teams via the Epic intake processes to create operationally sound products and ensure product availability.
Partner with R&D and developers to enhance/evolve Invoice and Bill payment products in line with overall product roadmap and vision.
Lead and mentor a small team, including Product Managers and Associate Product Managers.
Is this opportunity right for you? We are looking for candidates who have:
Bachelor’s degree in Computer Science, related field or equivalent experience
8+ years of B2B2C product management experience, including ownership of product strategy, roadmap prioritization, and delivery in a cross-functional environment.
Demonstrated success influencing senior stakeholders, making data-informed tradeoffs, and 3+ years of leading/coaching other Product Managers.
Excellent stakeholder management and communication skills; able to synthesize complex topics and drive decisions across diverse audiences.
Strong product craftsmanship: roadmap prioritization, requirement definition, acceptance criteria, and end-to-end lifecycle ownership.
Hands-on experience with Design Thinking, Lean product management, and experimentation methods (e.g., hypothesis-driven development, MVPs, A/B tests).
Detail-oriented with strong organizational skills; able to manage multiple priorities, dependencies, and timelines with high quality.
Analytical and data-informed decision making; ability to define KPIs, interpret insights, and measure product outcomes. Prior experience with writing SQL queries and end-to end management of Power BI reports and dashboards.
Proficiency with other Microsoft Office applications.
Ability to read, write, speak, and understand English in a professional business environment.
CSGer Perks & Benefits
Work from Home
Employee Belonging Groups
Healthcare: Dental, Medical, and Vision
Paid Vacation, Volunteer, and Holiday Time Off
And so much more!
#LI-Remote
#LI-CA1
Please submit your application at csgi.com/careers. Applications will be accepted for at least 5 days from original posting date.
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Position Pay Range:
This range represents the low and high end of the salary range for this position. Actual salaries will vary based on factors including but not limited to geographical location and experience.
$119,837.49-$191,735.98This role is eligible for a bonus opportunity.
Location(s):
United States RemoteAccommodation:
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